Microsoft Certified System Administrator

Telebridge Communications Unverified

Islamabad , Pakistan

Posted Oct 23, 2016

PKR. 15,000 - 20,000/Month

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Job Description

Position Responsibilities    

The Helpdesk Technician will work to analyze and resolve current support tickets and work in a team environment to provide support to remote customer. A high level of detail and ability to communicate findings is key.     The Helpdesk Technician will play an integral role in the success of the group.  Specifically s/he will be responsible for:

·         Ability to troubleshoot a broad range of issues common on personal computers

·         Review support tickets and other data to determine depth and breadth of troubleshooting

Professional Qualifications

Required Skills:

·         Strong personal computer troubleshooting skills; ability to solve problems and determine root cause of issues

·         1 years of technical support/troubleshooting

·         Windows technical experience required

·         Ability and willingness to work multiple shifts within 24/7 support environment

·         Ability to work in a small, fast-paced environment. Strong work ethic

·         Ability to use and train others on the use of software and advanced troubleshooting procedures. Must be able to tailor content to meet the needs of the client

·         Effective handling of multiple critical, client support situations and effectively communicate with senior management

·         Ability to troubleshoot technical problems and demonstrate problem solving and resourcefulness in obtaining information

·         Ability to quickly assimilate complex problems and develop a resolution strategy

Preferred Skills:

·         Microsoft Certified, or other technical certification preferred

·         Microsoft Certified Professional (MCP).

·         Microsoft Certified Desktop Support Technician (MCDST), or MCST.

·          CompTIA A+, Network+, or Security+.

·         Ability to manage multiple job tasks at one time

·         Attention to detail

·         Ability to adapt to change

·         Ability to manage stress appropriately

·         Creative, energetic, conscientious and enthusiastic persona

Job Details

Total Positions:
1 Post
Job Shift:
Job Type:
Job Location:
23 - 35 Years
Certification only
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Nov 20, 2016
Posting Date:
Oct 23, 2016
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Telebridge Communications

BPO · 51-100 employees - Islamabad

Telebridge is a full service one-stop shop for all of your marketing needs. Although we specialize in telemarketing applications we also have a strong presence in the e-marketing arena as well as traditional direct mail and response marketing applications as well as project placement. Currently Tele ...Read More