Telecom Manage Service Engineer

We are looking for a motivated and technically inclined Telecom Managed Service Engineer to join our engineering team. This role is ideal for fresh graduates eager to build a career in telecommunications, networking, messaging, and technology solutions. The successful candidate will collaborate closely with experienced engineers, gaining hands-on experience in telecom systems, network operations, technical troubleshooting, system integration, testing, and providing technical support.

Key Responsibilities
- Assist in the implementation, configuration, testing, and maintenance of telecommunications systems and platforms.
- Monitor network and system performance, reporting technical issues to the relevant teams.
- Support troubleshooting efforts related to network, system, and service issues.
- Participate in system integration, testing, configuration, and deployment activities.
- Collaborate with senior engineers to investigate and resolve technical incidents.
- Maintain technical documentation, configuration records, reports, and troubleshooting logs.
- Assist with routine network monitoring and operational tasks.
- Coordinate with internal technical teams and external vendors as needed.
- Contribute to the testing and deployment of new telecom products, platforms, and solutions.
- Adhere to established technical procedures, security protocols, and operational guidelines.
- Develop a strong understanding of telecom technologies, protocols, systems, and industry best practices.
- Stay informed about emerging trends in telecommunications and technology.
- Perform other technical duties as assigned by the reporting manager.

Required Qualifications
- Bachelor’s degree in Telecommunications Engineering, Electrical Engineering, Electronics Engineering, Computer Engineering, Computer Science, or a related discipline.
- Fresh graduates are encouraged to apply.
- Basic knowledge of telecommunications fundamentals, computer networking concepts, TCP/IP, routing and switching.
- Familiarity with operating systems and basic troubleshooting techniques.
- Understanding of databases and fundamental programming concepts.
- Awareness of APIs and system integration principles.
- Strong analytical and problem-solving skills.
- Genuine interest in telecommunications and technology.
- Willingness and ability to learn new technologies.
- Good communication and interpersonal skills.
- Strong attention to detail and ability to comprehend technical documentation.
- Ability to work effectively within a team environment.
- Good organizational and time-management skills.
- Proactive and responsible approach to assigned tasks.

Preferred Qualifications and Benefits
Knowledge of SMPP, SS7, SIGTRAN, SMS, A2P Messaging, CPaaS, or telecom network architecture is advantageous but not mandatory. This position offers an excellent opportunity to develop technical expertise in a dynamic environment and gain exposure to cutting-edge telecommunications technologies. Fresh graduates will benefit from mentorship by experienced engineers and hands-on involvement in real-world projects, fostering professional growth and industry readiness.