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Job Description

 Make sure connectivity of the branches remains uninterrupted during business hours and all equipment are working.

 Provide IT related issues support and resolution (Hardware & Software) within defined TAT to respective region’s branches.

 Maintaining backup of IT inventory for smooth operations and replacement and provide the same to branches against PR Form with prior approval.

 Maintain MIS of IT Equipment of Branches & Quarterly inventory.

 Collect dead equipment from each branch and maintain MIS of same.

 Coordinate with the Security Team and resolve security cameras issues on priority which are not viewable in the Central Monitoring System.

 Configure & maintain camera recording in backup.  Ensure to transfer user data, emails etc. due to system replacement.

 Ensure to resolve Hardware and Software issues remotely or through physical visits within defined TAT; as requests received over Helpdesk Portal.

 Resolve network Issues remotely or on visit if require.  Resolve UPS issues with help of Vendor of each branch at earliest and escalation in case of any delay by vendor.

 Configure & maintain Wireless devices of each branch and Regional Office to connect Laptops and Tabs.

 Deploy IT equipment in new Branches and make sure Branch is ready for operations as per time frame.

 Configure whole Branch systems & devices including Firewall/Switches/Security Cameras and Printers.

 Configure Juniper Firewall with new core setup and making VPNs of both Branch and Security Cameras for each Branch.

 Configure Sonic WALL firewall for Branch.  Ensure working of whole Branch, I/O and UPS Sockets.

 Replacing I/O s and RJ-45 connectors for specific system/device when required.

 Performed Preventive Maintenance as scheduled and on visits when required.

 ATM network connectivity support.

 Network link management at branch end, and coordination with Network Team Telenor Bank.

 Active directory front end management (User Password change), user details upgrading.

 If new changes occur in infrastructure ensure those are implemented in all branches with in given time.

 Support Audit staff in audit process and answer audit observation pertaining to BITS.

  Tablets Configuration, restoration, activation & maintenance.

 SIM activation and restoration, coordination for MOOR project.

 Assigned user ownership and change user ownership on TAB’s.  Coordination with IT-Team if any problem occurs in TAB’s and is beyond BITS resolution.

Job Details

Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Job Location:
No Preference
Minimum Education:
Degree Title:
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Oct 27, 2018
Posting Date:
Sep 27, 2018
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Telenor Microfinance Bank

Banking/Financial Services · 301-600 employees - Karachi

Tameer is a Microfinance bank managed by a group of highly experienced bankers committed to go where no (commercial) bank has gone before. It is a private commercial Microfinance bank licensed by the State Bank of Pakistan under the Microfinance Ordinance 2001. Tameer distinguishes itself from ot ...Read More