Telesales Executive

SuperNova Solutions, established in 2020, is a dynamic marketing agency and software house dedicated to helping businesses grow through precise, performance-driven strategies that deliver measurable ROI. Operating from offices in New Mexico, USA, and Pakistan, the company merges global strategic insights with cost-effective execution to provide comprehensive digital growth solutions worldwide. Their expertise spans PPC advertising, SEO, social media marketing, web development, sales optimization, ROI-focused strategies, and Google Business Profile management. The team’s approach combines creativity with data analytics to ensure transparent reporting and performance tracking, all aimed at transforming potential into tangible results.

The Telesales Representative role is a part-time, on-site position based in Faisalabad, Punjab, Pakistan. This role primarily involves making outbound calls to prospective and existing clients, presenting the company’s products and services, and managing inbound inquiries to convert leads into sales. The representative will be responsible for following up on leads, maintaining accurate records within CRM systems, and consistently meeting or exceeding sales targets on a daily, weekly, and monthly basis.

Key Responsibilities:
- Conduct outbound calls to potential and current clients to promote products and services.
- Handle inbound inquiries and convert leads into confirmed sales.
- Maintain detailed and accurate records of customer interactions and sales activities in the CRM system.
- Build and maintain strong customer relationships by addressing questions, concerns, and providing relevant product information.
- Collaborate closely with sales and marketing teams to refine messaging, offers, and sales strategies.
- Adhere to call scripts, compliance guidelines, and company policies during all communications.
- Participate actively in regular training sessions and performance reviews to enhance skills and meet targets.
- Ensure consistent attendance and punctuality for all scheduled shifts.

Required Qualifications:
- Excellent communication skills, including clear spoken English and active listening abilities.
- Strong customer service and support skills to effectively handle inquiries, resolve issues, and maintain positive client relationships.
- Proven sales skills, including persuasion, negotiation, and the ability to close deals over the phone.
- Availability to work on-site in Faisalabad, Pakistan.
- Basic computer literacy to operate CRM systems and other relevant software.

Preferred Qualifications and Benefits:
- Previous experience in telesales, call centers, or other customer-facing roles is highly preferred.
- Opportunity to work with a fast-growing company that values measurable results and professional development.
- Exposure to a diverse range of digital marketing and sales strategies in a collaborative team environment.

This role offers a chance to contribute directly to the growth of a results-oriented company while developing valuable sales and customer service skills in a supportive, performance-driven setting.