Telesales Executive

Falaknaz Group of Companies, established in 1975, is dedicated to improving lifestyles through high-quality residential and commercial projects. With decades of experience and thousands of satisfied customers, the group focuses on innovation, reliability, and customer satisfaction to continuously elevate living standards. The company fosters a professional work environment where employees contribute meaningfully to regional development.

The Telesales Executive role is a full-time, on-site position based in the Karachi Division. The primary responsibility is to engage with potential and existing customers via outbound and inbound calls, promoting the company’s offerings and addressing inquiries. This role involves qualifying leads, maintaining accurate records in the CRM system, and persistently following up to convert prospects into confirmed sales. The executive will work closely with the sales team, providing valuable market feedback and striving to meet or exceed daily and monthly sales targets while maintaining a customer-centric approach.

Key Responsibilities
- Make outbound calls to potential customers and respond to inbound inquiries regarding company products and services.
- Qualify leads and maintain detailed call logs and customer records within the CRM system.
- Follow up consistently with prospects to convert leads into confirmed sales.
- Collaborate with the sales team to share market insights and improve sales strategies.
- Achieve or surpass daily and monthly sales targets while upholding professionalism and excellent customer service standards.

Required Qualifications
- Strong communication skills, including clear verbal expression and active listening.
- Proficiency in customer service and support to effectively handle inquiries and resolve issues.
- Demonstrated ability in lead generation and sales, with skills to identify prospects, nurture leads, and close deals.
- Capability to work efficiently in a fast-paced, on-site environment within Karachi Division.
- Basic knowledge of CRM or call management software and standard office applications.
- Minimum educational qualification of a high school diploma.

Preferred Qualifications
- Previous experience in telesales or call center roles, particularly in real estate or related sectors.
- Additional education in business, marketing, or a related field is considered an advantage.

This position offers an opportunity to be part of a reputable organization committed to growth and innovation, providing a platform to develop sales skills and contribute to impactful projects in the region.