Telesales Executive

Falaknaz Group of Companies, established in 1975, is dedicated to improving lifestyles through high-quality projects and services. With decades of experience, the group has successfully delivered numerous residential and commercial units to thousands of satisfied customers. Their mission centers on continuous innovation, reliability, and customer satisfaction to elevate living standards. The company fosters a professional work environment where employees contribute meaningfully to regional development.

The Telesales Executive role is a full-time, on-site position based in Karachi Division. The primary responsibility is to engage with potential and existing customers through outbound and inbound calls, promoting the company’s offerings and addressing inquiries. This role involves qualifying leads, maintaining accurate records in the CRM system, and following up persistently to convert prospects into confirmed sales. The executive will work closely with the sales team, providing market feedback and striving to meet or exceed daily and monthly sales targets while upholding a customer-focused and professional demeanor.

Key Responsibilities
- Conduct outbound calls to potential customers and handle inbound inquiries effectively.
- Promote company products and services, guiding customers through available options.
- Qualify leads and maintain detailed call logs and customer records using CRM software.
- Follow up consistently with prospects to convert leads into confirmed sales.
- Collaborate with the sales team to share market insights and improve sales strategies.
- Achieve or surpass daily and monthly sales targets.
- Maintain professionalism and a customer-centric approach in all interactions.

Required Qualifications
- Strong verbal communication skills with clear expression and active listening abilities.
- Proficient customer service and support skills to manage inquiries and resolve issues.
- Demonstrated ability in lead generation and sales, including nurturing leads and closing deals.
- Capability to work efficiently in a fast-paced, on-site environment within Karachi Division.
- Basic proficiency in CRM or call management software along with standard office tools.
- Minimum education requirement of a high school diploma.

Preferred Qualifications and Benefits
- Previous experience in telesales or call center roles, particularly within real estate or related industries, is highly desirable.
- Additional education in business, marketing, or a related field is considered an advantage.

Falaknaz Group offers a dynamic workplace where employees can grow professionally while contributing to impactful projects that shape the community. This role is ideal for motivated individuals seeking to develop their sales career in a reputable organization with a strong market presence.