IMC Certifications is seeking a motivated and target-driven Telesales Executive to join our Lahore-based sales team. This full-time, on-site position requires working Monday through Saturday from 9:00 AM to 6:00 PM. The successful candidate will be responsible for reaching out to prospective students, providing detailed information about our certification programs, following up on leads, and converting inquiries into enrollments. This role demands excellent communication skills, a persuasive approach, and the ability to work effectively in a target-oriented environment.
Key Responsibilities
- Make outbound calls to prospective students and diligently follow up on leads.
- Understand the specific needs of prospects and recommend appropriate certification programs.
- Clearly explain program details, benefits, and enrollment procedures to potential students.
- Handle customer inquiries via phone calls and WhatsApp messages professionally.
- Maintain and update lead information accurately within the CRM system.
- Conduct regular follow-ups to maximize conversion rates.
- Consistently meet daily, weekly, and monthly sales targets.
- Build and maintain strong relationships with prospective students throughout the sales process.
- Ensure all communication remains professional and aligned with company standards.
Required Qualifications
- Between 6 months to 1 year of experience in telesales, sales, customer service, admissions, or a related field.
- Strong communication and interpersonal skills with the ability to engage and persuade prospects.
- Confident and target-oriented personality with excellent follow-up and lead conversion abilities.
- Comfortable handling calls and working in a performance-driven environment.
- Basic computer skills and familiarity with CRM software.
Preferred Qualifications and Benefits
- Experience in Education, EdTech, BPO, or service-based sales sectors is preferred.
- IMC Certifications offers a market-competitive salary along with performance-based incentives.
- Opportunities for career growth within a professional and performance-driven work environment.
This role is ideal for individuals looking to develop their sales career in the education sector while working in a supportive and goal-oriented team.