We are seeking a dynamic and results-oriented Telesales Manager to lead our telesales team based in Rawalpindi. The ideal candidate will be responsible for driving sales performance, managing daily operations, and ensuring that business targets are consistently met. This leadership role requires a strategic thinker who can motivate the team, optimize sales processes, and maintain a strong pipeline to maximize revenue growth.
Key Responsibilities
- Lead, manage, and motivate the telesales team to consistently achieve daily and monthly sales targets.
- Monitor team performance by tracking key performance indicators (KPIs), conversion rates, and overall sales quality.
- Develop and implement effective sales strategies that align with business goals and maximize revenue generation.
- Conduct regular coaching sessions, training programs, and performance reviews to enhance team skills and productivity.
- Ensure timely and proper follow-ups with leads to maintain a robust sales pipeline.
- Handle escalations and provide support to the team in closing complex or challenging deals.
- Prepare and present detailed performance reports on a daily, weekly, and monthly basis to senior management.
- Collaborate with HR, Quality Assurance, and other departments to continuously improve team performance and operational efficiency.
Required Qualifications
- Proven experience as a Telesales Manager, Sales Manager, or Team Lead within a call center or BPO environment.
- Strong leadership capabilities with the ability to manage and inspire a sales team effectively.
- Excellent communication, negotiation, and problem-solving skills.
- A target-driven mindset with a strong focus on achieving KPIs and driving revenue.
- Ability to thrive in a fast-paced, high-pressure environment while maintaining attention to detail.
- Previous experience in a managerial or leadership role is highly preferred.
This position offers an excellent opportunity for a motivated sales professional to take on a leadership role and contribute significantly to the company’s growth. If you have a passion for sales management and a proven track record of delivering results, we encourage you to apply.