Telesales Manager

We are seeking a highly motivated and experienced Telesales Manager to lead our telesales team in driving sales growth and generating new business opportunities through outbound calls. The ideal candidate will possess strong leadership and communication skills, a solid sales background, and experience working with international clients, particularly in the US market. This role requires a hands-on manager who can both inspire their team and actively participate in sales efforts when necessary.

Key Responsibilities

- Lead, manage, and motivate the telesales team to consistently meet daily, weekly, and monthly sales targets.
- Develop and execute effective telesales strategies aimed at increasing sales conversions and overall revenue.
- Conduct outbound calls as needed to engage potential clients and close sales opportunities.
- Train team members on sales techniques, call scripts, objection handling, and closing strategies to enhance their performance.
- Monitor team performance metrics including call quality, conversion rates, and individual KPIs to ensure targets are met.
- Support the team in handling complex sales conversations and assist in closing challenging deals.
- Create and implement follow-up strategies to convert leads into paying customers.
- Maintain accurate sales records, update CRM data regularly, and prepare performance reports.
- Identify gaps in team performance and provide ongoing coaching to improve productivity and results.
- Collaborate closely with business development and other departments to enhance lead quality and optimize sales outcomes.
- Prepare detailed sales performance reports and communicate progress, challenges, and improvement plans to senior management.

Required Qualifications

- 3 to 5 years of experience in telesales, outbound sales, or telemarketing, including proven experience managing a sales team.
- Excellent English communication skills, with strong abilities in persuasion and negotiation.
- Experience working with international clients, preferably with a focus on the US market.
- Demonstrated ability to lead sales teams and consistently achieve revenue targets.
- Strong leadership qualities, including coaching and performance management skills.
- Proficient in objection handling, negotiation, and closing sales effectively.
- Familiarity with CRM systems, sales pipeline management, and KPI tracking.
- A target-driven mindset combined with strong analytical and problem-solving skills.

Work Location: This position requires in-person attendance.

This role offers an excellent opportunity for a results-oriented sales professional to lead a dynamic team and contribute directly to the company’s growth in international markets. If you are passionate about telesales and possess the leadership skills to drive a team towards success, we encourage you to apply.