Telesales Representative

Emerging Green Solutions Pvt Ltd (EGS) is a leading company in the renewable energy sector dedicated to driving the transition toward sustainable energy for a greener future. The company collaborates closely with customers and industry stakeholders to deliver a wide range of renewable products, including PV solar panels, inverters, storage solutions, wind turbines, and green hydrogen technologies. By offering a comprehensive portfolio, EGS serves as a one-stop solution provider for organizations aiming to reduce their carbon footprint and achieve long-term sustainability goals.

The Telesales Representative role is a full-time, on-site position based in Karachi. The successful candidate will engage with prospective and existing customers primarily through phone communication, presenting EGS’s renewable energy products and tailoring solutions to meet customer needs. This role involves making outbound calls, responding to inbound inquiries, providing accurate product information, and following up on leads to convert them into sales. Maintaining detailed records of customer interactions and coordinating with sales and customer support teams are essential components of the position. The representative will also be expected to meet individual and team sales targets consistently.

Key Responsibilities

- Conduct outbound calls to prospective customers and respond to inbound inquiries regarding renewable energy products.
- Present product features and benefits clearly and effectively to potential clients.
- Understand customer requirements and recommend appropriate solutions from EGS’s portfolio.
- Follow up on leads and track progress to maximize conversion rates.
- Maintain accurate and up-to-date records of customer interactions using CRM or call management tools.
- Collaborate with sales and customer support teams to ensure seamless customer experience.
- Participate actively in ongoing product knowledge and sales training sessions to stay updated on market trends and product developments.
- Meet or exceed individual and team sales targets within a fast-paced environment.

Required Qualifications

- Strong communication skills, including clear verbal articulation and active listening.
- Proven customer service and support abilities to handle inquiries, resolve issues, and build lasting relationships.
- Demonstrated sales skills, including lead qualification, negotiation, and closing techniques.
- Willingness to learn and apply new product knowledge through continuous training.
- Relevant experience in telesales, call center operations, or inside sales, preferably within technology, energy, or related sectors.
- Ability to work effectively under targets, manage time efficiently, and stay organized.
- Proficiency in basic computer applications and familiarity with CRM or call management software.
- Minimum education requirement of a high school diploma; a bachelor’s degree in Business, Marketing, or a related field is preferred.

This role offers the opportunity to be part of a dynamic company at the forefront of renewable energy innovation. Candidates who are motivated by sales challenges and passionate about contributing to sustainable energy solutions will find this position rewarding.