Telesales Specialist

Ain Finance, a Dubai-based accounting and tax firm specializing in VAT and Corporate Tax solutions for UAE businesses, is seeking a proactive Telesales Specialist to join its Karachi office. The role involves making outbound calls to prospective clients, qualifying leads, scheduling meetings, and supporting the sales process. The successful candidate will collaborate closely with the sales and operations teams to convert inquiries into long-term clients. This position offers an excellent opportunity to work with a growing UAE-focused firm, gain exposure to international clients, and develop skills in accounting and tax-related services.

Key Responsibilities
- Conduct a high volume of outbound calls to target prospects and follow up on leads.
- Qualify leads and accurately record all activities in the CRM system.
- Clearly and professionally present Ain Finance’s services, including Accounting, VAT, Corporate Tax, Audit, and Company Formation.
- Respond to client inquiries with accurate information or escalate issues when necessary.
- Maintain detailed records of calls, outcomes, and follow-up actions to ensure effective pipeline management.
- Consistently work towards meeting weekly and monthly sales and activity targets.

Required Qualifications
- Strong verbal communication skills and telephone etiquette.
- Proven experience in telesales or outbound sales roles.
- Excellent interpersonal and customer service abilities.
- Ability to work independently as well as collaboratively within a team.
- Willingness and ability to work full-time onsite.
- Bachelor’s degree in Business, Marketing, or a related field is preferred.

Preferred Qualifications and Benefits
- Previous experience in accounting, tax, audit, or professional services firms is highly advantageous.
- Basic or working knowledge of UAE VAT and Corporate Tax regulations is a plus.
- Familiarity with CRM systems and sales outreach tools will be beneficial.

Ain Finance offers a competitive base salary of PKR 50,000, complemented by attractive performance-based incentives paid in Dirhams. Additional benefits include medical coverage and gratuity. The company provides hands-on training in its services and sales techniques, fostering professional growth within a supportive team environment. This role presents a unique chance to build a career with an expanding firm serving UAE clients, offering both exposure and advancement opportunities.