Territory Manager - Food & Hygiene Chemicals (CIP/COP)

Based at the Raiwind office, this role within the Sales & Marketing Department offers an opportunity to drive growth in the food, chemicals service, and hospitality sectors. The position operates from 9:00 AM to 5:30 PM and focuses on expanding sales by providing expert training, service, and sales demonstrations to existing customers, while also developing new business through proactive prospecting.

Key Responsibilities
- Grow sales within an assigned territory by supporting food, chemicals service, and hospitality accounts through customer training, service, and product demonstrations.
- Conduct cold calls and prospect new accounts to enhance the company’s market presence and brand recognition.
- Develop an in-depth understanding of customers’ ware washing systems and create tailored solutions as a specialist in advanced cleaning and sanitation processes.
- Utilize mechanical skills to install, repair, and maintain ware washing, laundry, and dispensing equipment, using these service interactions to strengthen customer relationships.
- Ensure safe and effective use of equipment, guaranteeing that customer facilities remain fully operational and that their teams receive proper training.
- Be fully available for frequent travel as required to meet the demands of the role.

Required Qualifications
- Bachelor’s or Master’s degree in Chemical Engineering.
- A minimum of 3 to 5 years of relevant industry experience in food or chemicals services.
- At least 1 year of experience in outside sales.
- Valid driver’s license is mandatory.
- Proven mechanical problem-solving abilities.
- Proficiency in Microsoft Office Suite.

Preferred Qualifications and Skills
- Strong negotiation skills, conflict resolution capabilities, and excellent interpersonal communication.
- Customer-focused mindset combined with a professional approach to all interactions.
- Technical knowledge including product expertise, awareness of market trends, ability to analyze sales reports and forecasts, and the capacity to explain technical specifications clearly to customers.
- Familiarity with ERP systems alongside Microsoft Office Suite enhances effectiveness in this role.

This position is ideal for candidates who thrive in a dynamic sales environment, enjoy technical challenges, and are committed to delivering exceptional customer service while contributing to business growth.