Territory Sales Officer (Fixed Term Contract)

Al-Futtaim Group, established in the 1930s, has grown into one of the most diversified and progressive privately held regional businesses headquartered in Dubai, UAE. Operating across five key divisions—automotive, financial services, real estate, retail, and healthcare—the group employs over 35,000 people across more than 20 countries in the Middle East, Asia, and Africa. Partnering with over 200 of the world’s most admired brands, Al-Futtaim’s entrepreneurial spirit and strong customer focus drive continuous growth and adaptation to evolving market needs. The company’s core values of respect, excellence, collaboration, and integrity guide its mission to enrich the lives and aspirations of its customers daily.

Al-Ghazi Tractors Limited (AGTL), a subsidiary of Al-Futtaim Group, is a leading name in agricultural machinery manufacturing in Pakistan. With its corporate office in Lahore and a state-of-the-art plant in Dera Ghazi Khan, AGTL produces New Holland (Fiat) tractors under technical collaboration with CNHI - Case New Holland, the world’s top manufacturer of agricultural tractors. Known for its engineering excellence and operational efficiency, AGTL is recognized for corporate excellence and best corporate performance. The company places great emphasis on quality control and assurance, with a mission statement highlighting that “Our most enduring competitive edge is the quality of tractors.”

The Territory Sales Officer (TSO) plays a vital role in driving AGTL’s aftersales business for genuine spare parts and lubricants within assigned territories. This position focuses on managing sales channels strategically, strengthening stakeholder relationships, and delivering exceptional customer service to encourage repeat purchases and brand loyalty. The TSO will work closely with dealers, mechanics, market shops, and farmers to expand market share and ensure the availability of genuine products.

Key Responsibilities:
- Achieve and exceed monthly sales targets for genuine spare parts and lubricants within assigned territories.
- Build and maintain strong relationships with dealers, mechanics, market shops, and farmers to foster customer loyalty.
- Develop and implement effective sales strategies based on thorough market analysis and customer insights.
- Support and coach dealers on best practices to enhance their aftersales business and revenue performance.
- Generate and convert new sales leads to expand the customer base and market share.
- Optimize inventory levels with dealers and workshops to ensure product availability while avoiding overstocking.
- Conduct regular dealership audits, implement improvement plans, and organize service campaigns as needed.
- Perform market research and provide actionable insights and reports to support strategic planning and decision-making.

Required Qualifications:
- Bachelor’s degree in Mechanical or Industrial Engineering from a reputable university.
- MBA or equivalent business qualification is preferred but not mandatory.
- Excellent communication and interpersonal skills in English and Urdu; proficiency in Punjabi is an advantage.
- Proficient computer user with experience in ERP systems and MS Office applications.
- Knowledge of financial analysis, strategic planning, and budget development.
- Flexibility to work extended hours and travel frequently within assigned territories.
- Fresh graduates are welcome to apply; however, relevant work experience will be considered an asset.
- Familiarity with the tractor industry and aftersales business in Pakistan.

Preferred Qualifications and Benefits:
- Strong understanding of aftersales business dynamics and customer satisfaction enhancement in the agricultural sector.
- Ability to build and sustain long-term customer relationships and deliver excellent service.

This role offers an exciting opportunity to contribute to a reputable organization known for quality and innovation in the agricultural machinery sector. The successful candidate will be part of a dynamic team focused on growth, customer satisfaction, and operational excellence.