Territory Sales Officer (Fixed Term Contract)

Al Ghazi Tractors Ltd. (Al-Futtaim Group)

Multan , Pakistan

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Al-Futtaim Group, established in the 1930s, is a leading and diversified privately held regional business headquartered in Dubai, UAE. Operating across five divisions—automotive, financial services, real estate, retail, and healthcare—the group employs over 35,000 people in more than 20 countries throughout the Middle East, Asia, and Africa. Partnering with over 200 globally recognized brands, Al-Futtaim is committed to growth and innovation, driven by strong values of respect, excellence, collaboration, and integrity. This approach enables the group to continuously meet the evolving needs of its customers and communities.

Al-Ghazi Tractors Limited (AGTL), a subsidiary of Al-Futtaim Group, has earned a reputation for corporate excellence and outstanding performance. Headquartered in Lahore with a manufacturing plant in Dera Ghazi Khan, AGTL produces New Holland (Fiat) tractors under technical collaboration with CNHI - Case New Holland, the world’s leading agricultural tractor manufacturer. The company prides itself on engineering excellence and stringent quality control, emphasizing that “Our most enduring competitive edge is the quality of tractors.”

The Territory Sales Officer (TSO) role is pivotal in driving AGTL’s aftersales business for genuine spare parts and lubricants within assigned territories. The TSO will focus on strategic sales channel management, stakeholder engagement, and fostering strong customer relationships to encourage repeat purchases and brand loyalty. Delivering exceptional customer service and promoting continuous repurchase of AGTL products are key to success in this position.

Key Responsibilities:
- Achieve and surpass monthly sales targets for genuine spare parts and lubricants across designated territories.
- Build and nurture strong relationships with dealers, mechanics, market shops, and farmers to enhance customer loyalty.
- Develop and implement effective sales strategies informed by market analysis and customer insights.
- Support and coach dealers on best practices to improve their aftersales business and revenue.
- Identify and convert new sales leads to expand market share and customer base.
- Manage inventory levels with dealers and workshops to ensure product availability while avoiding overstocking.
- Conduct regular dealership audits, implement improvement plans, and organize service campaigns as needed.
- Perform market research and provide actionable insights and reports to aid strategic planning and decision-making.

Required Qualifications:
- Bachelor’s degree in Mechanical or Industrial Engineering from a reputable university.
- MBA or equivalent qualification is preferred.
- Excellent communication and interpersonal skills in English and Urdu; proficiency in Punjabi is an advantage.
- Proficient computer user with experience in ERP systems and MS Office applications.
- Knowledge of financial analysis, strategy formulation, and budget development.
- Flexibility regarding working hours and willingness to travel frequently.
- Fresh graduates are encouraged to apply, though relevant work experience will be an advantage.
- Understanding of the tractor industry and aftersales business in Pakistan.

Preferred Qualifications and Skills:
- Strong ability to maintain and enhance customer satisfaction.
- Experience in sales channel management and stakeholder engagement within the agricultural machinery sector.

This role offers the opportunity to contribute to a well-established company recognized for quality and innovation in the agricultural sector, with a dynamic work environment that supports professional growth and development.