Territory Sales Officer (Fixed Term Contract)

Al Ghazi Tractors Ltd. (Al-Futtaim Group)

Sukkur , Pakistan

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Al-Futtaim Group, established in the 1930s, has grown into one of the most diversified and progressive privately held regional businesses headquartered in Dubai, UAE. Operating across five divisions—automotive, financial services, real estate, retail, and healthcare—the group employs over 35,000 people in more than 20 countries across the Middle East, Asia, and Africa. Partnering with over 200 leading global brands, Al-Futtaim Group thrives on entrepreneurship and a relentless customer focus, enabling continuous growth and adaptation to the evolving needs of its customers. The organization upholds core values of respect, excellence, collaboration, and integrity, enriching the lives and aspirations of its customers every day.

Al-Ghazi Tractors Limited (AGTL), a subsidiary of the Al-Futtaim Group, is a recognized leader in corporate excellence and performance. Headquartered in Lahore with a manufacturing plant in Dera Ghazi Khan, AGTL produces New Holland (Fiat) tractors in technical collaboration with CNHI - Case New Holland, the world’s leading agricultural tractor manufacturer. The company prides itself on engineering efficiency and a strong commitment to quality, with quality control and assurance embedded at every level. AGTL’s mission emphasizes that its most enduring competitive advantage lies in the superior quality of its tractors.

The Territory Sales Officer (TSO) plays a vital role in driving AGTL’s aftersales business for genuine spare parts and lubricants within assigned territories. This position focuses on managing sales channels strategically, strengthening stakeholder relationships, and fostering customer loyalty through exceptional service. The TSO is responsible for promoting repeat purchases and enhancing brand loyalty by engaging dealers, mechanics, market shops, and farmers. This role demands a proactive approach to sales, market analysis, and customer engagement to ensure sustained business growth.

Key Responsibilities:

- Achieve and surpass monthly sales targets for genuine spare parts and lubricants within assigned territories.
- Build and nurture strong relationships with dealers, mechanics, market shops, and farmers to enhance customer loyalty.
- Develop and implement effective sales strategies based on thorough market analysis and customer insights.
- Support and coach dealers on best practices to improve their aftersales business and revenue generation.
- Identify and convert new sales leads to expand market share and grow the customer base.
- Manage inventory levels with dealers and workshops to maintain product availability while avoiding overstocking.
- Conduct regular dealership audits, implement improvement plans, and organize service campaigns as needed.
- Perform market research and provide actionable insights and reports to aid strategic planning and decision-making.

Required Qualifications:

- Bachelor’s degree in Mechanical or Industrial Engineering from a reputable university.
- MBA or equivalent qualification is preferred.
- Excellent communication and interpersonal skills in English, Urdu, and preferably Punjabi.
- Proficient computer user with familiarity in ERP systems and MS Office applications.
- Knowledge of financial analysis, strategy development, and budgeting.
- Flexibility to work extended hours and travel frequently as required.
- Fresh graduates are welcome to apply, though relevant work experience will be an advantage.
- Understanding of the tractor industry and aftersales business in Pakistan.

Preferred Qualifications and Skills:

- Strong ability to maintain and enhance customer satisfaction.
- Experience in managing aftersales business operations.
- Capability to analyze market trends and customer needs to drive sales growth.

This role offers an exciting opportunity to contribute to a leading company in the agricultural sector, working with a reputable brand and a dynamic team focused on quality and customer satisfaction.