Territory Sales Supervisor

JazzWorld is seeking a Territory Sales Supervisor (TSS) based in Ghazi, Haripur, Pakistan. Reporting to the Area Sales Manager, the TSS will be part of a small team focused on driving regional sales growth, particularly in JazzCash, postpaid sales, and franchise/retail business development. This role involves close collaboration with internal teams and external stakeholders to meet sales targets and resolve daily operational challenges. The ideal candidate will manage assigned franchise(s), ensuring strong follow-up, market presence, and effective execution of sales and distribution strategies.

Key Responsibilities

- Understand Jazz’s values, business model, products, and regional market dynamics.
- Conduct daily market visits for spot checks and retail audits to ensure stock availability.
- Manage one or two assigned franchises, maintaining daily communication and reporting with the Area Manager.
- Build strong relationships with franchise and retail networks to facilitate smooth operations.
- Drive retail and distribution network development by engaging franchise staff and distribution officers (DO).
- Focus on operational enablers such as BVS activation, EVC (agent-to-agent service), market float management, and DO service levels.
- Ensure recharge performance (Jazz Load & Scratch cards) with non-performers kept below 5%, and maintain minimum balance retailers under 5%.
- Achieve target KPIs including recharge volumes, gross additions (prepaid and postpaid), JazzCash transactions (direct recharge, cash-in, mobile wallet), mobile broadband (MBB) sales, and active retail base expansion.
- Develop plans to increase sales of handsets, Wi-Fi devices, remittances, and postpaid subscriptions.
- Engage retailers in planning and executing below-the-line (BTL) marketing activities based on target achievements.
- Optimize trade marketing utilization and expand channel footprint while improving KPIs related to retailer servicing and minimum balances.
- Maintain territory integrity and control infringement issues.
- Foster healthy relationships with retailers and franchise owners within the assigned area.
- Continuously review and improve JazzCash and voice-related KPIs for self and team.
- Proactively suggest new ideas and processes to enhance team performance.
- Motivate and counsel franchise and retail channel stakeholders, explaining profitability models.

Required Qualifications

- Proven track record of delivering challenging projects with end-to-end responsibility from planning through rollout and feedback.
- Ability to work independently and under supervision to enhance sales and distribution channel effectiveness.
- Experience in achieving monthly KPI targets related to JazzCash wallet activation, postpaid and prepaid sales, remittances, cash-in, and mobile number portability (MNP).
- Demonstrated success in increasing business penetration within assigned territories.
- Strong skills in channel development and sales management.

Preferred Qualifications and Benefits

JazzWorld is recognized as a certified Top Employer, reflecting its commitment to high workplace standards aligned with global benchmarks. The company fosters an inclusive culture where employees are encouraged to thrive through meaningful work, open communication, and continuous learning opportunities. JazzWorld’s core values—Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial spirit—guide decision-making and leadership, promoting accountability and teamwork.

As Pakistan’s largest digital operator, JazzWorld serves over 100 million customers, offering connectivity, digital services, financial inclusion, entertainment, and insurance. Joining JazzWorld means contributing to a national-scale transformation, expanding access, unlocking opportunities, and building a more connected digital future. The company’s shared purpose is to create a Better Life For All, driving progress and positive impact every day.

Applications are open until 23rd October 2026.