Territory Sales Supervisor

JazzWorld is seeking a Territory Sales Supervisor (Grade L1) based in Ghazi, Haripur, Pakistan. This role is part of the TSS team under the Regional Operating Model, reporting directly to the Area Sales Manager. The Territory Sales Supervisor will manage one or two franchises depending on potential and geographic spread, working closely with internal and external stakeholders to drive regional sales targets. The position focuses on growing JazzCash, postpaid sales, and franchise/retail business development through daily market visits, retail audits, and strong franchise follow-up. The role requires a proactive approach to improving sales performance, channel development, and maintaining healthy relationships with retailers and franchise owners.

Key Responsibilities

- Learn and embody Jazz’s values, products, and the Regional Operating Model while understanding market dynamics.
- Conduct daily market visits to perform spot checks and retail audits, ensuring stock availability.
- Manage assigned franchise(s) daily, ensuring visibility of reports shared by the Area Sales Manager and maintaining strong follow-up.
- Build effective contacts within the franchise and retail network to facilitate smooth operations.
- Drive retail and distribution network development by engaging franchise staff and distribution officers (DO).
- Focus on key enablers such as BVS Activation, EVC (Agent to Agent serving), market float management (2.3 days), DO service levels (minimum 50% daily), and recharge performance (Jazz Load & Scratch cards).
- Ensure non-performing retailers are less than 5% by coordinating with DOs for follow-up and maintaining minimum balance retailers below 5%.
- Achieve target KPIs including recharge, gross additions (prepaid and postpaid), JazzCash (direct recharge, cash-in, and mobile wallet), mobile broadband devices, and active retail base metrics.
- Develop plans to increase sales of handsets, Wi-Fi devices, remittances, and postpaid numbers.
- Engage retailers in planning Below The Line (BTL) marketing activities aligned with target achievement.
- Optimize trade marketing utilization and expand channel footprint while improving KPIs related to retailer servicing for JazzCash and voice services.
- Monitor territory integrity and control infringement.
- Foster strong, healthy relationships with retailers and franchise owners in the assigned area.
- Continuously review and improve JazzCash and voice KPIs for self and team.
- Demonstrate creativity by proposing new ideas and processes to enhance team performance.
- Motivate and counsel franchise and retail channel stakeholders, explaining profitability models.

Required Qualifications

- Proven track record of delivering on challenging projects with end-to-end responsibility from planning to rollout and feedback.
- Ability to work independently as well as under supervision to enhance sales and distribution channel effectiveness.
- Experience in achieving monthly KPI targets such as JazzCash wallet activation, postpaid and prepaid sales, remittances, cash-in, and mobile number portability (MNP).
- Strong capability to increase business penetration and meet assigned targets comprehensively.
- Experience in sales management and channel development.
- Ability to strengthen and develop sales channels effectively.

Preferred Qualifications and Benefits

JazzWorld is recognized as a certified Top Employer, reflecting workplace standards aligned with global benchmarks. The company fosters an inclusive environment where employees are encouraged to thrive and perform at their best through forward-looking leadership, an open culture, meaningful work, and continuous learning opportunities.

The organization’s core values—Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial spirit—guide decision-making and leadership, encouraging accountability and teamwork to create impactful solutions for customers and communities.

As Pakistan’s largest digital operator, JazzWorld serves over 100 million customers, offering connectivity, digital services, financial inclusion, entertainment, and insurance. Joining JazzWorld means contributing to a national-scale transformation that expands access, unlocks opportunities, and builds a more connected digital future.

The application deadline for this position is 23rd October 2026.