Territory Sales Supervisor

The Territory Sales Supervisor (TSS) position, located in Hafizabad, plays a vital role within the Regional Operating Model under the guidance of the Regional Business Head. Reporting directly to the Area Sales Manager, the TSS oversees one or two franchise portfolios, collaborating closely with both internal teams and external partners to drive growth in JazzCash, Postpaid Sales, and Franchise/Retail Business Development. The role demands regular market visits, retail audits, and effective franchise management to achieve regional sales targets and address operational challenges promptly.

Key Responsibilities

- Gain a thorough understanding of Jazz’s values, business model, products, and market dynamics within the regional framework.
- Conduct daily market visits to perform spot checks and retail audits, ensuring stock availability and compliance.
- Manage assigned franchise(s) daily, maintaining timely reporting and diligent follow-up to support operational efficiency.
- Establish and nurture strong relationships with franchise and retail networks to facilitate seamless business operations.
- Drive the development of retail and distribution networks by actively engaging franchise staff and distribution officers (DO).
- Focus on critical enablers such as BVS Activation, EVC (Agent-to-Agent servicing), market float management (maintaining 2.3 days), and achieving 50% daily DO service levels.
- Keep non-performing retailers below 5% through proactive follow-up and support initiatives.
- Meet and exceed target KPIs including Recharge, Gross Ads (prepaid and postpaid), JazzCash transactions (Direct Recharge, Cash-In, and M-Wallet), Mobile Broadband (MBB) data devices, and active retail base metrics.
- Develop strategic plans to boost sales of handsets, Wi-Fi devices, remittances, and postpaid numbers.
- Collaborate with retailers to plan Below The Line (BTL) marketing activities aligned with sales objectives.
- Optimize trade marketing resources and prioritize channel footprint expansion.
- Enhance KPIs related to minimum balance and retailer servicing for JazzCash and voice services.
- Maintain territory integrity and prevent infringement issues.
- Foster positive and professional relationships with retailers and franchise owners.
- Continuously monitor and improve JazzCash and voice KPIs for both self and team members.
- Proactively introduce innovative ideas and processes to elevate team performance.
- Motivate and counsel franchise and retail channel stakeholders by clearly explaining profitability models.

Required Qualifications

- Proven experience in successfully managing challenging projects from initial planning through rollout and feedback collection.
- Ability to work independently as well as collaboratively under supervision to improve sales and distribution channel effectiveness.
- Demonstrated success in achieving monthly KPIs such as JazzCash Wallet Activation, Postpaid and Prepaid Sales, Remittances, Cash-In, and Mobile Number Portability (MNP).
- Strong track record of increasing business penetration within assigned territories.
- Solid expertise in channel development and sales management.

Preferred Qualifications and Benefits

Joining JazzWorld means becoming part of one of Pakistan’s foremost private sector organizations, dedicated to transforming the lives of over 70 million customers. The company fosters a professional culture rooted in entrepreneurial spirit, innovation, collaboration, and a deep commitment to customer satisfaction. Employees benefit from visionary leadership, ongoing learning and development opportunities, and a vibrant work environment. This role is ideal for individuals passionate about contributing to a transformative digital economy journey, empowering millions with essential tools for progress.

Jazz is an equal opportunity employer that values diversity and inclusion, providing an environment where all employees can thrive. The application deadline for this position is 9th April 2026.