Territory Sales Supervisor

JazzWorld is seeking a Territory Sales Supervisor based in Hafizabad, Punjab, Pakistan. This role is part of the TSS team under the Regional Operating Model, reporting directly to the Area Sales Manager. The successful candidate will work closely with internal and external stakeholders to drive regional sales targets, focusing on the growth of JazzCash, postpaid sales, and franchise/retail business development. The position involves managing one or two franchises, conducting market visits, and ensuring effective coordination between the franchise and retail networks to optimize sales performance.

Key Responsibilities

- Learn and embody Jazz’s values, business model, products, and market dynamics within the Regional Operating Model.
- Conduct daily market visits for spot checks and retail audits to ensure stock availability.
- Manage assigned franchise(s) on a daily basis, maintaining visibility through daily reports and strong follow-up with franchise teams.
- Build and maintain effective relationships with franchise and retail network contacts to ensure smooth operations.
- Drive retail and distribution network development by engaging franchise staff and distribution officers (DO).
- Focus on key enablers such as BVS activation, EVC (agent-to-agent servicing), market float management, DO service levels, and recharge performance, ensuring non-performers remain below 5%.
- Achieve target KPIs including recharge, gross additions (prepaid and postpaid), JazzCash metrics (DR, Cash-In, M-Wallet), mobile broadband (MBB) device sales, and active retail base growth.
- Develop plans to increase sales of handsets, Wi-Fi devices, remittances, and postpaid subscriptions.
- Engage retailers in planning below-the-line (BTL) marketing activities aligned with target achievements.
- Optimize trade marketing utilization and expand channel footprint while improving KPIs such as minimum balance and retailer servicing for JazzCash and voice.
- Maintain territory integrity and control infringements.
- Foster healthy relationships with retailers and franchise owners within the assigned area.
- Continuously review and improve JazzCash and voice KPIs for self and team.
- Proactively introduce new ideas and processes to enhance team performance.
- Motivate and counsel franchise and retail channel stakeholders, explaining profitability models to encourage engagement.

Required Qualifications

- Proven track record of delivering challenging projects with end-to-end responsibility from planning to rollout and feedback.
- Ability to work independently and under supervision to enhance sales and distribution channel effectiveness.
- Experience in achieving monthly KPI targets related to JazzCash wallet activation, postpaid and prepaid sales, remittances, cash-in, and mobile number portability (MNP).
- Demonstrated success in increasing business penetration within assigned territories.
- Strong skills in channel development and sales management.
- Ability to meet assigned targets comprehensively and strengthen the sales channel.

Preferred Qualifications and Benefits

JazzWorld is recognized as a certified Top Employer, offering a workplace environment aligned with global standards. Employees benefit from a culture that promotes continuous learning, leadership development, and meaningful work. The company’s core values—Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial spirit—drive a collaborative and accountable work atmosphere.

As Pakistan’s largest digital operator, JazzWorld connects over 100 million customers through a broad portfolio of digital services, financial inclusion initiatives, entertainment, and insurance products. Joining JazzWorld means contributing to a national-scale transformation that expands access, unlocks opportunities, and builds a more connected digital future.

The company is committed to diversity and inclusion, fostering an environment where all employees can thrive. JazzWorld’s purpose is to create a better life for all by enabling progress and making a meaningful difference every day.

Applications are open until October 8, 2026.