Territory Sales Supervisor

JazzWorld is seeking a Territory Sales Supervisor (Grade L1) based in Ghazi, Haripur, Pakistan. This role is part of the TSS team within the Regional Operating Model, reporting directly to the Area Sales Manager who oversees a small team of two to three supervisors. The position involves close collaboration with both internal and external stakeholders to meet regional sales targets and address daily operational challenges. The primary focus is on driving growth in JazzCash, postpaid sales, and franchise/retail business development within the assigned territory.

Key Responsibilities

- Develop a strong understanding of Jazz’s values, business model, products, and regional market dynamics.
- Conduct daily market visits to perform spot checks and retail audits, ensuring stock availability and compliance.
- Manage one or two franchises depending on potential and geographic spread, maintaining daily engagement and monitoring through reports shared by the Area Sales Manager.
- Build effective relationships with franchise and retail networks to facilitate smooth and efficient operations.
- Drive retail and distribution network development by actively engaging franchise staff and distribution officers (DO).
- Focus on key enablers such as BVS activation, EVC (agent-to-agent servicing), market float management (maintaining 2.3 days), DO service levels (achieving 50% daily), and recharge activities (Jazz Load and scratch cards).
- Ensure non-performing retailers remain below 5% by coordinating follow-ups with DOs and maintaining minimum balance retailers under 5%.
- Achieve target KPIs including recharge volumes, gross additions (prepaid and postpaid), JazzCash transactions (direct recharge, cash-in, and mobile wallet), mobile broadband devices, and active retail base growth.
- Collaborate with retailers to plan and execute Below The Line (BTL) marketing activities aligned with sales targets.
- Optimize trade marketing utilization and expand channel footprint while improving KPIs related to retailer servicing for JazzCash and voice services.
- Maintain territory integrity and control infringement issues.
- Foster positive relationships with retailers and franchise owners to support business growth.
- Continuously review and improve JazzCash and voice-related KPIs for the assigned territory and team.
- Demonstrate proactivity and creativity by proposing new ideas and processes to enhance team performance.
- Motivate and counsel franchise and retail channel stakeholders, explaining profitability models to encourage engagement.

Required Qualifications

- Proven track record of delivering on challenging projects with end-to-end responsibility from planning through rollout and feedback.
- Ability to work independently as well as under supervision to enhance sales and distribution channel effectiveness.
- Experience in achieving monthly KPI targets such as JazzCash wallet activations, postpaid and prepaid sales, remittances, cash-in, and mobile number portability (MNP).
- Demonstrated ability to increase business penetration within assigned areas and meet sales targets comprehensively.
- Strong background in sales management and channel development.
- Excellent interpersonal skills to strengthen and develop channel partnerships.

Preferred Qualifications and Benefits

JazzWorld is recognized as a certified Top Employer, reflecting its commitment to workplace excellence aligned with global standards. The company fosters an inclusive environment where employees are empowered to thrive through forward-thinking leadership, open culture, meaningful work, and continuous learning opportunities.

Core values such as Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial spirit guide decision-making and leadership. These values encourage accountability, teamwork, and the creation of impactful solutions for customers and communities.

As Pakistan’s largest digital operator, JazzWorld serves over 100 million customers by providing connectivity, digital services, financial inclusion, entertainment, and insurance. Joining JazzWorld means contributing to a nationwide transformation that expands access, unlocks opportunities, and builds a more connected digital future.

The company’s shared ambition is to create a Better Life For All, which defines its work culture, progress, and daily impact.

Applications are encouraged by 23rd October 2026.