Territory Sales Supervisor

Based in Pindigheb, Punjab, the Territory Sales Supervisor (TSS) is a crucial role within Jazz’s Regional Operating Model, reporting directly to the Area Sales Manager. The TSS manages one or two franchises depending on market potential and geography, collaborating closely with both internal teams and external partners to drive growth in JazzCash, postpaid sales, and franchise/retail business development. This role requires regular market visits, retail audits, and hands-on management of assigned franchises to ensure smooth operations, meet regional sales targets, and address any operational challenges promptly.

Key Responsibilities
- Develop a deep understanding of Jazz’s values, products, business model, and market dynamics.
- Conduct daily market visits for spot checks and retail audits, ensuring stock availability and operational compliance.
- Manage assigned franchise(s) on a daily basis, maintaining timely reporting and strong follow-up with franchise teams.
- Build and maintain effective relationships with franchise and retail networks to support seamless operations.
- Drive retail and distribution network growth by engaging franchise staff and distribution officers (DO).
- Focus on key operational enablers such as BVS activation, EVC (agent-to-agent serving), market float management, and maintaining DO service levels.
- Keep non-performing retailers below 5% by coordinating with DOs for follow-up and minimum balance maintenance.
- Achieve key performance indicators (KPIs) including recharge sales, gross additions (prepaid and postpaid), JazzCash transactions (direct recharge, cash-in, mobile wallet), mobile broadband device sales, and active retail base growth.
- Develop and implement strategies to increase sales of handsets, Wi-Fi devices, remittances, and postpaid subscriptions.
- Engage retailers in planning and executing below-the-line (BTL) marketing activities aligned with sales targets.
- Optimize trade marketing utilization, expand channel footprint, and improve KPIs related to retailer servicing and minimum balance.
- Maintain territory integrity and prevent infringements.
- Foster strong relationships with retailers and franchise owners, motivating and advising stakeholders on profitability models.
- Continuously review and improve JazzCash and voice-related KPIs for self and team.
- Proactively introduce new ideas and processes to enhance team performance and operational efficiency.

Required Qualifications
- Proven ability to successfully deliver challenging projects from planning through rollout and feedback stages.
- Capacity to work independently and remotely, as well as under supervision, to improve sales and distribution channel effectiveness.
- Experience in consistently meeting monthly KPI targets such as JazzCash wallet activation, prepaid/postpaid sales, remittances, cash-in, and mobile number portability (MNP).
- Demonstrated success in increasing business penetration and achieving end-to-end targets within assigned territories.
- Strong background in sales management and channel development.
- Ability to strengthen and develop retail and franchise channels effectively.

Preferred Qualifications and Benefits
Joining Jazz means becoming part of one of Pakistan’s leading private sector organizations, committed to transforming the lives of over 70 million customers. The company promotes a unique professional culture driven by visionary leadership, continuous learning, and a strong commitment to diversity and inclusion. Employees benefit from a collaborative environment that encourages entrepreneurial thinking, innovation, and a customer-centric approach. This role offers an excellent opportunity for individuals eager to contribute to a transformative journey in a digitally evolving economy while advancing their careers in a dynamic and supportive workplace.