Territory Sales Supervisor

Territory Sales Supervisor (Grade: L1)
Location: Muridke, Punjab, Pakistan
Company: JazzWorld

The Territory Sales Supervisor (TSS) plays a vital role within the Regional Operating Model, reporting directly to the Area Sales Manager. This position involves managing one or two franchises depending on potential and geographic spread, working closely with internal teams and external stakeholders to drive sales growth in JazzCash, Postpaid services, and Franchise/Retail Business Development. The TSS is responsible for daily market visits, retail audits, and ensuring the smooth operation of the franchise and retail network to meet regional sales targets and resolve operational challenges.

Key Responsibilities
- Develop a strong understanding of Jazz’s values, products, business model, and market dynamics.
- Conduct daily market visits for spot checks and retail audits to monitor stock availability.
- Manage assigned franchise(s) on a daily basis, maintaining visibility through regular reporting and proactive follow-up.
- Build effective relationships with franchise and retail networks to facilitate smooth operations and business growth.
- Drive retail and distribution network development by engaging franchise staff and distribution officers (DO).
- Focus on key enablers such as BVS Activation, EVC (Agent to Agent serving), Market Float management (maintaining 2.3 days), and DO service levels (achieving 50% daily).
- Ensure recharge performance (Jazz Load & Scratch cards) with non-performers below 5%, and maintain minimum balance retailers under 5% through DO follow-up.
- Achieve target KPIs including Recharge, Gross Adds (prepaid and postpaid), JazzCash (Direct Recharge, Cash-In, and M-Wallet), Mobile Broadband (MBB) devices, and active retail base growth (EVC, BVS devices, JazzCash retail base).
- Develop plans to increase sales of handsets, Wi-Fi devices, remittances, and postpaid numbers.
- Engage retailers in planning Below The Line (BTL) marketing activities aligned with target achievements.
- Optimize utilization of trade marketing resources.
- Expand channel footprint and improve KPIs related to retailer servicing for JazzCash and voice services.
- Maintain territory integrity and control infringement issues.
- Foster healthy relationships with retailers and franchise owners within the territory.
- Continuously review and improve JazzCash and voice KPIs for self and team.
- Demonstrate proactivity and creativity by proposing new ideas and processes to enhance team performance.
- Motivate and counsel franchise and retail channel stakeholders, explaining profitability models to encourage engagement.

Required Qualifications
- Proven track record of delivering on challenging projects with end-to-end responsibility from planning through rollout and feedback.
- Ability to work independently as well as under supervision to enhance sales and distribution channel effectiveness.
- Experience in achieving monthly KPI targets related to JazzCash Wallet Activation, Postpaid and Prepaid Sales, Remittances, Cash-In, Mobile Number Portability (MNP), and overall business penetration.
- Strong skills in channel development and sales management.
- Demonstrated capability to meet assigned targets comprehensively and strengthen channel partnerships.

Preferred Qualifications and Benefits
JazzWorld is recognized as a certified Top Employer, reflecting workplace standards aligned with leading global organizations. The company fosters an inclusive environment where employees are empowered to thrive and perform at their best. JazzWorld’s culture is driven by core values including Customer Obsession, Truthfulness, Innovation, Collaboration, and Entrepreneurial spirit. These values guide decision-making and leadership, encouraging accountability, teamwork, and customer-centric solutions.

As Pakistan’s largest digital operator, JazzWorld serves over 100 million customers through connectivity, digital services, financial inclusion, entertainment, and insurance. Joining JazzWorld means contributing to a national-scale transformation, expanding access, unlocking opportunities, and building a more connected digital future. The company’s shared purpose is to create a Better Life For All, inspiring employees to make a meaningful difference every day.

Applications are encouraged before 8 October 2026.

JazzWorld is an equal opportunity employer committed to diversity and inclusion in the workplace.