Territory Sales Supervisor

Territory Sales Supervisor – Quetta, Balochistan, Pakistan
Grade Level: L1
Company: JazzWorld

The Territory Sales Supervisor (TSS) plays a crucial role in driving regional sales growth and expanding franchise and retail business development within the assigned territory. Reporting to the Area Sales Manager and operating under the Regional Business Head, this position involves close collaboration with internal teams and external stakeholders to meet sales targets and resolve daily operational challenges. The focus is on increasing JazzCash and Postpaid sales while strengthening the franchise and retail network to support sustainable business growth.

Key Responsibilities
- Develop a comprehensive understanding of JazzWorld’s business model, products, values, and regional market dynamics.
- Conduct daily market visits, retail audits, and spot checks to monitor stock levels, retailer performance, and service quality.
- Manage assigned franchise(s) with regular follow-ups, ensuring visibility of daily performance reports and effective execution of business priorities.
- Strengthen the franchise and retail network through continuous engagement with franchise staff, Distribution Officers (DOs), and retailers.
- Drive key business enablers such as BVS activation, EVC transactions (Agent to Agent servicing), market float management, and maintain DO service levels at 50% daily.
- Ensure recharge performance for Jazz Load and Scratch cards remains strong, with non-performers below 5%, by following up with DOs and retailers.
- Achieve target KPIs including Recharge, Gross Ads (prepaid and postpaid), JazzCash (Direct Recharge, Cash-In, and Mobile Wallet), Mobile Broadband (Data Devices), and Active Retail Base metrics.
- Develop and implement plans to increase sales of handsets, Wi-Fi devices, remittances, and postpaid connections.
- Execute below-the-line (BTL) marketing activities in coordination with retailers and franchise teams to support business objectives.
- Optimize the use of Trade Marketing resources and initiatives to maximize impact.
- Expand channel footprint, improve retailer servicing, and maintain territory integrity with infringement controls.
- Build and maintain strong relationships with franchise owners, retailers, and other channel stakeholders.
- Monitor business performance, identify gaps, and implement corrective actions to improve JazzCash and voice-related KPIs.
- Motivate and guide franchise and retail stakeholders by communicating channel profitability and encouraging sustainable growth.
- Identify opportunities for process improvements and contribute innovative ideas to enhance overall team performance.
- Manage franchise and retail channels by counseling stakeholders and explaining the profitability model.

Required Qualifications
- Proven experience in sales management, distribution, or channel development.
- Strong understanding of retail and franchise operations and the dynamics of managing a sales territory.
- Demonstrated ability to achieve sales targets and manage multiple KPIs such as JazzCash Wallet Activation, Postpaid and Prepaid Sales, Remittances, Cash-In, and Mobile Number Portability (MNP).
- Excellent communication, relationship-building, and stakeholder management skills.
- Ability to work independently as well as under supervision to enhance sales and distribution channel effectiveness.
- Capability to increase business penetration in assigned areas and consistently meet end-to-end targets.
- Skill in identifying market opportunities, addressing performance gaps, and executing effective sales plans.

Preferred Qualifications and Benefits
JazzWorld is committed to building Pakistan’s next-generation digital services platform, offering employees the opportunity to work on impactful projects that reach millions nationwide. The company fosters a culture of innovation where employees create new products and solutions rather than simply maintaining existing ones. JazzWorld values diversity and inclusion, providing an environment where all employees can thrive.

If you are looking to contribute to meaningful work that improves everyday life for millions, JazzWorld offers a dynamic and supportive workplace where you can build, scale, learn, and grow.

Application Deadline: 8 November 2026