Location: DHA 1, Islamabad / Rawalpindi
Work Arrangement: On-site, Home Office
Working Hours: 3:00 PM – 11:00 PM, Monday to Friday
Employment Type: Full-Time
About the Role
We are looking for a motivated, sharp and versatile Business Development & Operations Executive to join our team and help grow our international client base, primarily in the US market.
We will initially focus heavily on Upwork, but Upwork is only the starting point. The long-term goal is to build a broader business development operation across multiple channels, including LinkedIn, direct outreach, email, referrals, networking and other lead-generation platforms.
This role is ideal for someone who understands freelancing and online business, but also has real technical or administrative skills and can understand the services we provide.
You will work directly with management and will have the opportunity to grow into a senior Business Development / Operations role as the business expands.
What This Role Is NOT
This is not simply an Upwork bidding job.
We are starting with Upwork because it is an established source of international clients, but the objective is to build a much larger client acquisition system.
Over time, you may work on:
Upwork → LinkedIn → Email Outreach → Direct Prospecting → Referrals → Partnerships → Other Lead Sources
We want someone who can eventually help us build and manage this entire process.
Working Environment
This is an on-site position at our home office in Islamabad/Rawalpindi.
You will work directly with management, allowing you to learn our services, clients, processes and business development strategy closely.
Because of the nature of the role, we are looking for someone who wants to become an important part of the business over the long term.
Growth Opportunity
The successful candidate will have significant room for growth.
The initial role will involve:
Research → Lead Generation → Proposals → Follow-ups → Client Acquisition
As you develop, the role can grow into:
Business Development → Client Management → Sales → Operations → Team Management
We are looking for someone who can eventually take ownership of the entire business development pipeline.
Compensation
PKR 40,000 – 70,000/month, depending on experience and skill level, with the possibility of performance-based incentives.
Strong performance and the ability to consistently generate qualified opportunities and new business will be rewarded.
ResponsibilitiesBusiness Development
- Research and identify suitable projects and potential clients, initially through Upwork.
- Evaluate jobs based on client quality, budget, competition, requirements and likelihood of winning.
- Prepare and submit high-quality, customized proposals.
- Research potential clients and understand their business before approaching them.
- Monitor proposals, client responses and follow-ups.
- Maintain and manage a sales/lead pipeline.
- Develop new lead-generation channels beyond Upwork.
- Assist with LinkedIn prospecting, cold outreach, email campaigns and direct business development.
- Identify opportunities to upsell existing clients and develop long-term relationships
- Track KPIs such as proposals, responses, meetings, conversions and revenue generated.
Technical & Administrative Support
- We are specifically looking for someone who can understand and potentially assist with the services we sell, rather than someone who only knows how to write proposals.
- Depending on your skills, responsibilities may include:
- Basic web development and troubleshooting.
- WordPress / Shopify support.
- HTML, CSS and basic JavaScript.
- Basic backend or API understanding.
- Data entry and data management.
- Microsoft Excel / Google Sheets.
- Administrative and virtual assistant tasks.
- CRM management.
- Online research.
- Ecommerce operations.
- Customer support.
- Basic technical troubleshooting.
- Understanding client requirements and translating them into practical solutions.
- You do not need to be an expert in every area. However, you should have a useful combination of technical, administrative and business skills and be willing to learn.
What We Are Looking For
- The ideal candidate is:
- Experienced with Upwork or other freelancing platforms.
- Experienced in proposal writing and online lead generation.
- Strong in written and spoken English.
- Comfortable communicating with US-based clients.
- Good at researching businesses and understanding client requirements.
- Technically inclined and comfortable with computers and web-based tools.
- Has experience with at least some of the following: web development, Shopify, WordPress, Excel, Google Workspace, CRM systems, ecommerce or administrative support.
- Highly organized and able to manage multiple opportunities.
- Analytical and able to determine which opportunities are worth pursuing.
- Confident enough to communicate with clients professionally.
- A fast learner who can adapt to new services and technologies.
- Self-motivated and interested in growing with a business rather than simply completing assigned tasks.
A Major Plus
- Experience in software development, web development, Shopify, WordPress, ecommerce, digital marketing, virtual assistance, technical support or IT services will be highly valued.
- You don't need to be a senior developer. We want someone who can understand technical projects well enough to communicate with clients and the internal team.