Facebook Marketplace Messenger VA – Automotive Dealership

TEXANRPMAUTO

Multiple Cities, Pakistan

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Posted 4 hours ago 2 views Report Job

$. 700 - 700/Month

We’re looking for a reliable Facebook Marketplace Messenger VA to handle incoming customer inquiries for a Houston automotive dealership. You’ll respond quickly to messages, communicate naturally with customers, collect names and valid phone numbers, and accurately enter completed leads into DealerCenter CRM for our sales team.

The ideal candidate has strong written & spoken English, good attention to detail, can manage multiple conversations at once, follows SOPs closely, and is comfortable working U.S. Central Time business hours. Facebook Marketplace, CRM, automotive, or customer service experience is preferred.

Responsibilities

Responsibilities
Monitor assigned Facebook Marketplace inboxes
Respond quickly to new customer inquiries
Maintain professional and natural conversations
Work toward collecting the customer’s name and valid phone number
Identify the vehicle the customer is interested in
Answer basic questions using verified dealership information
Escalate difficult or unclear questions to the VA Manager
Enter completed leads accurately into DealerCenter CRM
Add useful customer notes
Record the correct Facebook Marketplace source
Assign leads according to dealership procedure
Check for duplicate customers before creating new records
Follow dealership SOPs and training
Communicate immediately with the manager when problems occur
Maintain accuracy while handling multiple conversations at once

Skills

Customer Service Communication Conflict Resolution Social Media Messaging Platforms Multitasking Organizational Skills

Job Details

Total Positions:

1 Post

Job Shift:

Remote

Job Type:

Full Time/Permanent

Job Location:

Pakistan

Gender:

No Preference

Minimum Experience:

1 Year

Apply Before:

Oct 20, 2026

Posting Date:

Sep 20, 2026

TEXANRPMAUTO

· 11-50 employees -

We are a Houston-based automotive dealership focused on connecting customers with quality vehicles through a fast, organized, and customer-focused sales process. A major part of our growth comes from digital lead generation through Facebook Marketplace and other online channels, where speed, accuracy, and consistent follow-up are extremely important. Our operation is built around structured systems rather than guesswork. Incoming customer inquiries are handled by a trained virtual assistant team, qualified leads are entered into DealerCenter CRM, and each lead is tracked through the sales process using clear reporting and performance standards. We are building a high-performance remote team that values accountability, communication, attention to detail, and strong execution. Our goal is to create a scalable lead-generation system that consistently produces real opportunities for our dealership sales team while maintaining a professional experience for every customer.