Posted Apr 16, 2026 1972 views
Bank of Punjab is one of the fastest-growing banks in Pakistan, with a profound existence of over 35+ years. It operates through a network of 900+ real-time online branches and ATMs across the country. The Bank has established a strong foundation while offering premium banking services, focusing on unsurpassed value-added services for its customers through advanced solutions.
In line with the Bank's progression strategy, we invite applications from experienced, dedicated, and performance-driven professionals for the following position(s) in our Cards & Digital Banking Ops. Division, (Operations Group). The following job profile offers an excellent opportunity for the right candidates desirous of building a long-term career in a dynamic organization.
Grade: Band-4 to Band-2
Location: Lahore
Job Responsibilities:
- Establish infrastructure for operational support to Cards (Issuing & Acquiring), branchless banking and digital segments/ fin-techs
- Ensure provision of Operational support for system enhancements, migrations and technology upgrade
- Support for launch and implementation of new business initiatives
- Manage preparation and updating of operational manuals/ SOPs for relevant products & portfolios
- Team building, employee engagement and contribution to create congenial environment at work place
- Conflict management, grievance handling and resolution at work place
- Overall operational support and management of key deliverables including:
- Financial settlements and reconciliations with Payment Schemes for Credit Card – Issuing & Merchant Acquiring.
- Credit Card customer’s payment execution and reconciliation.
- Payment to BOP Merchant’s for international & domestic card utilization.
- Financial (Item Processing) & non-financial (demographic) maintenance of credit card holders & merchants.
- Credit Cards Mail Management Unit
- Dispute Resolution – Domestic Switch & Payment Schemes.
- Chargeback processing of International schemes VISA, MATER, UPI against foreign & domestic transactions (Credit Card Issuing & Merchant Acquiring).
- Domestic Switch Reconciliation & Settlements – ATM, UBPS & Fin-techs.
- Wallet registration & maintenance G2P beneficiaries of branchless banking.
- Agent onboarding and maintenance for branchless banking.
- Fund disbursements and cash-out to the G2P & Commercial Wallet beneficiaries.
- Reconciliation of HO Account & designated accounts through CORONA and monitoring for resolution of exceptions.
- Resolution of customer/ card-holder/ merchant complaints.
- Periodic reporting to SBP, Payment Schemes & Finance/ external bodies.
Eligibility Criteria:
Qualification: Minimum Bachelor’s or equivalent degree from an HEC recognized local/foreign university.
Experience: Minimum 12 years of banking experience. Preference will be given to candidates having 8 years of relevant experience.
Age: Up to 55 years as of April 30, 2026.
Important Note:
- Only shortlisted candidates shall be called for interview. No TA/DA will be admissible.
- The Bank of Punjab reserves the right to accept or reject any application(s) without assigning any reason(s) thereof.
- The Bank is an equal opportunity employer. Females, minorities, differently-abled persons (DAPs), and transgender individuals are encouraged to apply.
- The above position(s) carry market-based competitive remuneration.
- Individuals fulfilling the above-mentioned criteria are encouraged to apply online through the BOP career portal bop.rozee.pk as of 30th April 2026.
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Job Details
The Bank of Punjab (BOP)
The Bank of Punjab was established in 1989 under The Bank of Punjab Act, 1989 passed by Provincial Assembly of the Punjab, as a non-scheduled Commercial Bank with majority shareholding of Government of the Punjab. The Bank earned the status of a scheduled Commercial Bank in 1994 and currently carries a vast network of over 620 online branches, strategically located across the Country along with an ATM network of over 550 offering 24/7 banking services to its diverse clientele of over 2 million. Since its inception, the BOP has seen many ups and downs and has also successfully weathered the waves of economic volatility, recessions and stiff market competition over the years. Current strong network base coupled with solid capital structure and phenomenal financial results posted during last few years has transformed the Bank to one of a leading financial institution of the Country. Now, the Bank standouts among peer group as a robust and rapidly growing commercial Bank. Besides offering a range of products and services to meet the modern days’ banking requirements of its clients, the Bank has also established its footprint in the areas of consumer financing, agriculture credit, corporate & investment banking, cash management and alternative delivery channels. While achieving the objective of financial inclusion through its presence in remote and unbanked areas of the Country with HarFardKaKhayal the Bank is playing its due role in the economic growth of the Country through its various specially tailored and designed products and services.
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