Posted Feb 15, 2024 11 views
The Call Center Specialist is responsible for handling customer inquiries and concerns via phone, email, or online chat. This is a full-time on-site role located in Lahore. The Call Center Specialist will also be responsible for resolving customer complaints, providing information about our products and services, and maintaining accurate customer records.
Qualifications
- Customer Support and Customer Service skills
- Excellent communication skills, both verbal and written
- Experience in contact center operations
- Computer literacy, including knowledge of basic software programs and data entry
- Ability to handle a high volume of customer inquiries in a fast-paced environment
- Experience with CRM software is a plus
- An associate's or bachelor's degree in a related field is preferred
Salary: 40k-60k + commission
Shift Timing: Night Shift
Job Details
The Digi Tech Resource Group
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