Are you an IT professional looking for a new challenge and an opportunity to grow your career? Join our startup team as a Support Helpdesk Engineer in Lahore, Pakistan! We are a UK-based technology firm, providing unified IT & Software solutions and we are currently seeking a skilled Support Helpdesk Engineer to join our growing team.

As a Support Helpdesk Engineer, you'll have the opportunity to work with cutting-edge technology, troubleshoot and solve technical issues, manage virtualization environments, and more. You will be responsible for providing technical support to end-users, configuring and administering web servers, setting up and configuring firewalls, configuring VPN protocols and technologies, keeping servers up-to-date and providing support for MS Office, Outlook and Office 365/business grade email.

Key Qualifications:

  • Strong technical knowledge of Windows and Linux systems
  • Experience with virtualization (Hyper-V), nginx, Windows Active Directory, RDS, Windows 10/11 desktops, DNS, and keeping servers up-to-date
  • Solid understanding of networking, including setting up and configuring firewalls (pfsense, Ubuquiti Unifi, Cisco), and VPN protocols (IPSEC, L2TP) and technologies (OpenVPN)
  • Strong troubleshooting and problem-solving skills for MS Office, Outlook and Office 365/business grade email
  • Excellent verbal and written communication skills
  • Ability to work well in a team environment

This is a full-time, office-based position in Lahore with potential for growth within the company.

If you are ready to take your IT career to the next level, apply now and join our dynamic team today!

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
Minimum Education:
Degree Title:
Computer Science or Similar
Career Level:
Experienced Professional
Minimum Experience:
3 Years
Apply Before:
Feb 21, 2023
Posting Date:
Jan 21, 2023
Diversity Inclusion:
We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

Work Environment

Supervisor’s gender:
Percentage of female coworkers:

The Digital Men

Information Technology · 1-10 employees - Lahore

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