Customer Sales Representative will be responsible for the overall management of allocated accounts and sustainable growth through up-selling & cross-selling and providing excellent customer service.

Role and Responsibilities

  • Managing online/over the phone orders for assigned customer accounts.
  • 100% execution of daily assigned calls.
  • Focus on range selling.
  • Increasing the product lines sold.
  • Increasing customer spending.
  • Maintain sales growth and margins as per company ambition.
  • Enhance the customer experience through excellent customer service.
  • Ensure customer churn is at minimum.

Prerequisites:

  • First class influencing and negotiation skills with the ability to promote effectively.
  • Great customer service aptitude.
  • Confident in conversing with clients over the phone about product and business topics.
  • Strong organizational ability and experience with MS Office as well as CRM systems.
  • Looking to grow their sales skills further and move their career forward.
  • Keen observer and a quick learner.
  • Proven track of target achievement.

Qualification & Experience:

  • 1 to 2 years telesales experience in Food & Beverage/FMCG industry/Telecom.
  • Experience in B2B & B2C telesales.
  • Minimum Bachelors.
  • Fluency in English speaking & writing.

Personal Attributes

Well organized and dedicated.

Additional Note: Females are encouraged to apply for the role.

Skills Set Required:

  • Communication
  • MS Office
  • Personal selling
  • Customer service
  • Planning
  • Time management
  • Negotiations
  • Team player
  • Well organized & dedicated

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
Marketing/BBA
Career Level:
Experienced Professional
Experience:
1 Year - 2 Years (N/A)
Apply Before:
Mar 28, 2024
Posting Date:
Feb 27, 2024

The Pentagon Foods Pakistan Pvt Ltd

Food & Beverages · 101-200 employees - Rawalpindi

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