Job Title: Telesales Representative (US Campaign)
Company: The Tech People
Location: Shahrah-e-Faisal, Karachi
Shift: Night Shift (8:00 PM – 4:00 AM, Monday to Saturday)
Salary: PKR 65,000 – PKR 120,000 (Based on experience + Commission structure)
About Us:
We are into a dynamic, growth-oriented telesales and internet connectivity solution providing business. We partner with major distributors to deliver top-tier telecom services to customers in the United States via a high-performing inbound/outbound sales model. We are looking for energetic, driven professionals to join our team on Shahrah-e-Faisal and grow with us.
Job Summary:
We are seeking an experienced Telesales Representative for our US night-shift campaign. In this role, you will handle inbound sales calls, qualify potential customers, present telecom and internet packages, and close deals. If you have a passion for sales, excellent English communication skills, and want a platform with high earning potential, we want to hear from you.
Key Responsibilities:
- Handle incoming calls from US-based customers interested in internet and telecom services.
- Qualify customer needs, check service availability, and pitch the best available packages.
- Overcome objections professionally and guide clients smoothly through the sales and order entry process.
- Maintain accurate customer records and follow up on leads as needed.
- Meet and exceed daily/monthly sales targets and conversion metrics.
Requirements & Qualifications:
- Minimum Experience: At least 1 year of proven experience in a US telesales campaign (inbound or outbound).
- Communication: Exceptional spoken English with a neutral or clear accent and strong active listening skills.
- Shift Flexibility: Must be completely comfortable working the night shift (8:00 PM to 4:00 AM).
- Workplace Location: Must be able to easily commute to our office located on Shahrah-e-Faisal, Karachi.
- Mindset: Highly motivated, target-driven, and resilient with a strong desire to make money and grow professionally.
What We Offer:
- Competitive Base Salary: PKR 70,000 to PKR 120,000 (commensurate with experience).
- Lucrative Commissions: Uncapped earning potential based on your sales performance.
- Growth Opportunities: Ground-floor opportunity to grow into team lead and management roles as the company expands.
- Professional Environment: A supportive, energetic workplace located right on Shahrah-e-Faisal.
Work Location: In person
Responsibilities- Answer and manage incoming calls from prospective US customers interested in internet and telecom solutions.
- Assess customer requirements thoroughly to determine suitable service availability and product options.
- Effectively present and promote company packages tailored to customer needs, highlighting the value and benefits.
- Handle customer objections professionally and find ways to resolve concerns to successfully close sales.
- Guide clients through the sales journey, ensuring a smooth order entry and processing experience.
- Maintain detailed and precise records of all customer interactions and update internal databases promptly.
- Follow up proactively with potential customers to nurture leads and maximize conversion opportunities.
- Achieve and strive to exceed daily, weekly, and monthly sales targets and key performance indicators.
- Adapt to night shift work hours (8:00 PM to 4:00 AM) while maintaining high focus and motivation.
- Demonstrate resilience and a target-driven attitude to continuously improve sales performance.
- Comply with company policies and standards while representing The Tech People professionally at all times.