Posted Feb 06, 2020 22 views
- Understand customer needs and develop plans to address them
- Resolve customer Inquiries / complaints quickly and effectively
- Forward up-selling and cross-selling opportunities to the sales team
- Promote high-quality sales, supply and customer service processes
- Aim to preserve customers and Retain
- Approach potential customers to establish relationships
- A Bachelor Degree in Administration or related field
- A minimum of 2 Years Experience mainly in Customer Handling
- Excellent interpersonal and communication skills
- self Motivated
- Proficient in Microsoft Applications
- Maintain a positive attitude with focus on Customer Satisfaction
- Team Player with leadership skills
Job Details
Toyota Capital Motors
Toyota Capital Motors was established in 1991, but retaining the expertise and the services of over 6 decades in Uganda and Islamabad. It has the experience and the expertise to provide full services, to any magnitude of clientele. Keeping in view the demand of the clientele we have extended our facilities to provide the International standards to the residents and the businesses communities of the adjoining sectors. Being the largest 3-S Facility i.e. Sales, Service Spare Parts in the region and offering a strong strength of trained personnel to our clientele, we aim to provide better & better services. At Capital we cater for a broad client base, which includes Govt. Concern, multinational conglomerates, the UN agencies, and the prestigious diplomatic corps. All our clients enjoy the services that we offer under a contract umbrella. At Capital we have a fourth department called the "Customer Relations Department" prime objective of which is to look-into the client complaints / needs, enabling them in-turn for self correction. The sophisticated clientele we cater for except our very best and we try and provide efficient and fast services, adding more & more feathers to our hat. Automobile Industry in Pakistan is the second largest growing industry. Increased competition has induced the strive for improved services. Situated in the sensitive yet strategic city of Islamabad, the capital of the country, the facility is extending automobile related services for more than three decades to it's clients. Pioneer Garage was established in 1937 initially in Kampala, Uganda (East Africa), where extensive automobile services were offered for the first time. Later the first garage services offered in Islamabad at the time, it catered for the diplomatic clients and the government.
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