Trainee NOC Engineer

Veevo Tech, a leading technology company specializing in innovative software development, A2P SMS/WhatsApp (CPaaS), and IoT solutions, is seeking a Trainee NOC/Network Engineer to join its dynamic team. This role involves managing IT operations, monitoring network infrastructure, and ensuring the availability and reliability of critical systems. The successful candidate will be responsible for proactive network monitoring, troubleshooting, and providing hands-on support to maintain seamless operations. A solid understanding of networking, IT infrastructure, and data center management is essential, along with a willingness to work flexible hours when required.

Key Responsibilities

Network & IT Infrastructure Management: Configure, implement, and maintain network devices such as routers, switches, firewalls, and access points to ensure smooth and uninterrupted operations.

Troubleshooting & Diagnostics: Identify and resolve network, hardware, and system issues promptly to minimize downtime and maintain service quality.

System Availability & Capacity Management: Continuously monitor and optimize the performance of IT platforms and services to meet operational demands.

24/7 Engineering Support: Provide round-the-clock assistance for network-related incidents and outages, escalating critical issues as necessary.

Monitoring & Incident Response: Utilize NOC monitoring tools to track internal systems and digital services offered by Veevo Tech, responding proactively to alerts.

On-Site Support & Emergency Handling: Be available for in-person support during late or irregular hours to manage network or data center disruptions effectively.

Server Management: Perform installation, maintenance, and troubleshooting of both physical and virtual servers.

Backup & Disaster Recovery: Conduct regular backups of network devices and servers to ensure data integrity and readiness for recovery.

Software & Hardware Installation: Assist in installing, configuring, and maintaining software and hardware components as required.

Data Center Power & HVAC Management: Oversee power systems, cooling (HVAC), and environmental factors to maintain data center stability and reliability.

Required Qualifications

- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 1 to 2 years of hands-on experience in network/system support or a NOC environment.
- Strong understanding of TCP/IP, DNS, DHCP, VLANs, routing, and switching.
- Practical experience configuring devices such as Cisco, MikroTik, or Ubiquiti.
- Working knowledge of Windows Server and/or Linux operating systems.
- Experience with virtualization platforms like Hyper-V or VMware vSphere.
- Ability to independently troubleshoot network and server issues.
- Familiarity with backup procedures, RAID concepts, and basic data center operations.
- Willingness to work in shifts and provide on-call support as needed.

Preferred Qualifications and Benefits

- Certifications such as CCNA or CompTIA Network+ are highly desirable.
- Competitive salary ranging from PKR 35,000 to 45,000 based on experience, plus KPI allowances and performance bonuses.
- Annual and semi-annual salary increments.
- Fuel allowance where applicable.
- Enrollment in EOBI (Employees’ Old-Age Benefits Institution).
- Company-provided postpaid mobile connection, if applicable.
- Paid annual leave entitlement.
- A healthy, transparent, and inclusive work environment that encourages open communication.

This is a full-time, permanent, office-based position located at Veevo Tech’s PSH Office on Main University Road, Peshawar. Veevo Tech is proud to be an equal opportunity employer and is recognized for pioneering a 50/50 gender ratio in the tech industry. The company is committed to fostering diversity and inclusion across all dimensions, including gender, race, caste, creed, color, religion, sex, national origin, and disability, ensuring a supportive environment for all employees.