Posted Apr 13, 2018 2 views
The Key function of the job is to manage Customer Billing complains resolution, Preparation of daily Advances, Refund and Collection reports, Verification of Customers data base, To Assist in the preparation of Management reports and Keeping relevant record of Zone.
Responsibilities:
- To Responsible for the preparation of daily and monthly Customers advance, activation and undeployed accounts status.
- To manage and resolve daily customer complaints and queries on time, this includes sharing of Ledgers, wrong Invoicing, dispute resolution and other issues.
- Deposit daily Customer collection in Bank accounts and provides payment receipt to Customer.
- To reconcile bank position on daily basis and inform to Manager through daily collection report.
- Verification of Customer data base in system including Name, address, NTN , Tariff , Package and other information.
- To Keep all record and documents related with Billing department of the zone.
- Perform other assigned tasks and duties necessary to support other jobs related with Billing matters.
REQUIRED SKILLS:
- Ability to work under pressure and meet close deadlines.
- Ability to work as part of a team and to build strong working relationships
- Good verbal and written communication.
- Good time management skills.
- Exceptional skills in MS Office particularly in Excel and Experience in using financial software
Job Details
Trans World Associates (Pvt) Ltd
Transworld: Pakistans backbone for international connectivity Transworld is a joint venture of Orascom Telecom Holding, Saif Group and Omzest Group of Oman and is Pakistans premier Internet and international connectivity provider. We have built our reputation providing reliable backhaul connectivity services to Pakistans leading ISPs and telcom operators. In the few years of its operation, Transworld has quickly become the favored choice of every major Broadband ISP, licensed voice operator and large corporations that require Tier 1 bandwidth to connect to the global community. It is a vital artery for voice and data communication in and out of the country and one of the major Internet routes for Pakistan. Transworld commenced operations in 2006 and is the only operator in Pakistan which owns its 1,300 KM submarine cable system TW1 and has capacities on other regional cables both on eastern and western sides for route diversity and resilience. The company has peering in Middle East, Europe, US and Far East with Tier-1 operators to provide lowest latency connections for Internet and data traffic.By virtue of its state of the art network, own private cable, international peering with Tier1 operators and strong local presence, Transworld gives unmatched SLAs to its local and international customers.
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