Transport Coordinator

Lala Travel & Tours is seeking a highly organized and responsible Transport Agent to manage and oversee all transport operations across the head office and branches. This role demands strong coordination, monitoring, and control to ensure that all transport activities run smoothly, safely, and on time. The ideal candidate will be proactive in planning, scheduling, and resolving any transport-related issues while maintaining compliance with company policies and safety standards.

Key Responsibilities

- Manage and oversee end-to-end transport operations to ensure seamless service delivery.
- Ensure timely availability and dispatch of vehicles for all operations, including Umrah groups, staff, and clients.
- Coordinate effectively with the head office and all branches to plan and meet transport requirements.
- Prepare and monitor daily driver schedules and duty rosters to optimize workforce allocation.
- Maintain comprehensive records of drivers’ licenses, documents, and track expiry dates to ensure compliance.
- Verify that all vehicles have valid registration, insurance, and fitness certificates at all times.
- Monitor vehicle maintenance reports and service schedules, coordinating with workshops and vendors for repairs and upkeep.
- Manage fuel consumption and usage tracking to support cost control measures.
- Handle and resolve transport-related issues, delays, and emergencies promptly to minimize disruption.
- Continuously monitor operations to guarantee smooth, safe, and efficient transport services.
- Maintain accurate transport MIS reports, logs, and documentation for effective tracking and analysis.
- Optimize routes and operations to improve cost efficiency and overall performance.
- Ensure strict adherence to company policies and safety standards throughout all transport activities.
- Liaise with drivers, vendors, and transport partners to ensure smooth execution of transport plans.

Required Qualifications

- Bachelor’s degree in Logistics, Business, or a relevant field is preferred.
- Minimum of 1 year of experience in transport or logistics coordination.
- Strong organizational and coordination skills with the ability to manage multiple tasks efficiently.
- Experience in fleet management and driver operations is essential.
- Proficient in MS Excel and capable of preparing detailed MIS reports.
- Ability to handle urgent situations and manage multiple operations simultaneously.

Preferred Qualifications and Benefits

- Experience in travel or Umrah operations is highly desirable, adding value to the role.
- The position requires in-person attendance at the designated work location, supporting hands-on management of transport activities.

This role offers an excellent opportunity for a detail-oriented professional to contribute to the efficient management of transport services within a dynamic travel and tours environment. Candidates with a passion for logistics and a commitment to operational excellence will find this position rewarding.