Travel Sales Agent

As a Travel Sales Agent specializing in Umrah packages, you will be responsible for promoting and booking travel arrangements for a wide range of clients, including individuals, families, groups, and corporate customers. Your role is crucial in delivering excellent customer service while expanding and maintaining a loyal customer base. This position requires a blend of strong sales expertise, in-depth travel knowledge, and the ability to provide tailored travel solutions, with a particular focus on Umrah travel.

Key Responsibilities
Promote and sell Umrah packages by providing clients with detailed information on package options, visa requirements, and travel logistics. Develop and nurture strong relationships with clients by understanding their unique travel needs and offering customized solutions. Ensure exceptional customer service throughout the entire travel experience—from initial inquiry to post-travel support. Consistently achieve and surpass sales targets through proactive client outreach, timely follow-ups, and generating referrals to grow the customer base.

Required Qualifications
Fluency in English, both written and spoken, is essential; proficiency in additional languages is a plus. Demonstrated sales skills, commercial awareness, and effective negotiation abilities are required. A solid understanding of domestic and international travel trends, regulations, and procedures is necessary. Candidates should have 3 to 5 years of proven experience in travel sales, with a strong focus on Umrah and Hajj packages. Experience with the Sabre reservation system, either through prior use or formal training, is mandatory. Excellent communication skills and the ability to engage with clients from diverse cultural backgrounds are critical.

Preferred Qualifications and Benefits
Personal travel experience, especially related to Umrah or international trips, is advantageous as it enhances client rapport and advice quality. Familiarity with various travel sectors—including domestic and international travel, business and leisure trips, as well as group and individual bookings—is highly valued. Strong crisis management skills to effectively handle unexpected travel issues are preferred. The role is primarily office-based, with occasional travel required for industry events and familiarization trips. Standard office hours apply, with some flexibility needed to work evenings and weekends when necessary. Compensation includes a competitive monthly salary ranging from Rs40,000 to Rs60,000, complemented by attractive performance-based bonuses. This position requires in-person attendance at the designated office location.

This opportunity is ideal for experienced travel sales professionals passionate about the Umrah market who seek to advance their careers by providing exceptional service and tailored travel solutions to a diverse clientele.