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Job Description

Hiring ‘travel Consultant’ for a GDS distribution company. Candidates with prior experience of travel agencies using ticketing software like Galileo, Worldspan,sabre, amedius and willing to work in shifts are encouraged to apply. Minimum 2 years of experience is required for the position.

  • Answers customer inquiries/communications as required
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Resolve client’s problems by active listening and response.
  • Works with the organization’s regional offices to resolve problems facilitate solutions and enhance customer service offerings.
  • Conducts follow up phone calls to survey respondents who have concerns or questions.
  • Maintain excel sheet for all issues listed.
  • Maintain Daily Call Log.
  • Update the capping as per the GDS share.

Job Details

Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Department:
Customer Services
Job Location:
Gender:
Male
Age:
22 - 32 Years
Minimum Education:
Bachelors
Degree Title:
B.com/BBA
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Sep 06, 2018
Posting Date:
Aug 06, 2018
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Travel Solutions

Information Technology · 201-300 employees - Karachi

Travel Solutions (formerly Galileo Pakistan) was formed as a partnership between Galileo Emirates and ABM Data Systems, it became a private limited company in Pakistan in August 1997. Travel Solutions is the only independent and impartial GDS in the country because it doesn't have any direct ...Read More

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