• Monitoring IT alerts, dashboards, websites. Triaging alerts as per the runbook provided.
  • Escalation of alerts to the on-call person via communication channels.
  • Responding to the clients within the agreed time.
  • Prioritizing and managing many open cases at one time.
  • Participating in learning and teaching new technologies.
  • Implementing scripting to improve the quality of alerts and pushing/pulling on Github.
  • Remediation activities and actions on certain alerts as defined in runbooks.

Job Details

Functional Area:
Total Positions:
8 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
P.E.C.H.S, Karachi, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
Less than 1 Year - 5 Years
Apply Before:
Nov 25, 2022
Posting Date:
Oct 24, 2022

Triotech Systems

Information Technology · 11-50 employees - Karachi

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

IT Executive

Posted May 20, 2023

Swift Officer - IT

Habib Metropolitan Bank Ltd, Karachi, Pakistan
Posted May 26, 2023

IT Sales Executive

Smart Placement Pvt Ltd, Lahore, Pakistan
Posted May 22, 2023

IT Officer

Kitchen Cuisine, Rawalpindi, Pakistan
Posted Jun 01, 2023
View All
I found a job on Rozee!