• Monitoring IT alerts, dashboards, websites. Triaging alerts as per the runbook provided.
  • Escalation of alerts to the on-call person via communication channels.
  • Responding to the clients within the agreed time.
  • Prioritizing and managing many open cases at one time.
  • Participating in learning and teaching new technologies.
  • Implementing scripting to improve the quality of alerts and pushing/pulling on Github.
  • Remediation activities and actions on certain alerts as defined in runbooks.

Job Details

Functional Area:
Total Positions:
8 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
P.E.C.H.S, Karachi, Pakistan
No Preference
Minimum Education:
Career Level:
Entry Level
Less than 1 Year - 5 Years
Apply Before:
Nov 25, 2022
Posting Date:
Oct 24, 2022

Triotech Systems

Information Technology · 11-50 employees - Karachi

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