Troubleshooter Fiber optical

Transworld Associates, a prominent connectivity provider in Pakistan, operates as a joint venture between Orastar Limited and the OMZEST Group of His Excellency Dr. Omar Abdul Mone’m Yousuf Al Zawawi of the Sultanate of Oman. Established in 2006, the company uniquely owns submarine fiber optic cable networks in the private sector, delivering internet bandwidth to major mobile operators, ISPs, corporate clients, and SMEs. Transworld manages the 1,300 km TW1 submarine cable and participates in the SEA-ME-WE 5 consortium, a vast 20,000 km data superhighway linking Pakistan with Asia Pacific, the Middle East, and Europe. The company also holds capacities on multiple regional cables and maintains peering with Tier-1 operators globally, ensuring low-latency and reliable connectivity. Direct links with global content providers such as Google, Facebook, Akamai, Netflix, and Amazon further enhance customer experience.

Key Responsibilities
- Diagnose, troubleshoot, and resolve fiber optic network issues across access, metro, and backbone segments to ensure high service availability.
- Perform routine inspections and testing of fiber links, including fiber splicing, OTDR testing, and loss measurements.
- Manage fault tickets and coordinate with network operations teams to facilitate timely fault restoration.
- Maintain accurate documentation of network topology, maintenance activities, and incident reports.
- Conduct on-site visits and participate in scheduled maintenance windows while strictly adhering to safety protocols.
- Communicate effectively with internal stakeholders and, when necessary, with customers to provide updates and incident status.

Required Qualifications
- Strong understanding of fiber optic technologies, including knowledge of fiber types, connectors, splicing techniques, and basic transmission principles.
- Hands-on experience with fiber testing equipment such as OTDRs, power meters, and light sources, along with the ability to interpret test results for fault isolation.
- Practical experience in field operations, including fiber cable installation, jointing, patching, and physical network maintenance in both indoor and outdoor environments.
- Ability to read, update, and maintain network diagrams, route maps, and documentation in accordance with established standards.
- Strong problem-solving skills, attention to detail, and the capability to perform effectively under pressure during outages and maintenance activities.
- Effective communication skills for collaboration with cross-functional teams and clear reporting of incidents and maintenance work.

Preferred Qualifications and Benefits
- Familiarity with IP networking fundamentals, routing concepts, and basic configuration or troubleshooting of network devices is considered an advantage.
- Opportunity to work with a leading organization in Pakistan’s telecommunications sector, gaining exposure to cutting-edge submarine cable technologies and global network operations.
- Full-time, on-site position based in Lahore, offering hands-on experience in a dynamic and critical infrastructure environment.

This role is ideal for candidates seeking to apply their fiber optic expertise in a challenging and rewarding setting, contributing to the backbone of Pakistan’s internet connectivity.