We are looking for a highly skilled UI/UX Designer to lead the design and enhancement of our digital experiences across both web and mobile platforms. The ideal candidate will have a deep understanding of design systems, user flows, and interaction principles, with the ability to transform complex user journeys into intuitive and visually compelling interfaces. This role requires a creative problem solver who can collaborate effectively with cross-functional teams to deliver seamless, user-centered digital products.
Key Responsibilities
- Map end-to-end customer journeys for each product area to ensure a comprehensive understanding of user interactions.
- Identify user pain points and opportunities for convergence between app and web platforms.
- Develop service blueprints that capture cross-channel interactions and touchpoints.
- Define navigation structures, hierarchy, and interaction flows to optimize usability.
- Create low-fidelity wireframes using Figma or equivalent design tools.
- Validate information architecture and navigation logic through internal reviews and feedback sessions.
- Create and maintain a unified component library and style guide to ensure consistency.
- Develop mid- and high-fidelity prototypes that accurately represent real interaction states.
- Ensure consistent application of brand guidelines across all digital surfaces.
- Collaborate closely with UX Researchers to integrate user insights into design decisions.
- Partner with development teams to ensure design feasibility and pixel-perfect implementation.
- Provide detailed design specifications, redlines, and support quality assurance during testing and sign-off phases.
- Deliver quick-turnaround mockups for time-sensitive initiatives such as IPOs, government regulations, or campaign-driven projects.
- Iterate and refine designs based on user testing outcomes and analytics data to continuously improve the user experience.
Required Qualifications
- Bachelor’s degree in Design, Human-Computer Interaction (HCI), or a related field, or equivalent professional experience.
- Minimum of 5 years of proven experience in UI/UX design for digital products.
- Proficiency in Figma, Sketch, Adobe XD, or equivalent design tools.
- Strong understanding of user-centered design principles, information architecture, and responsive design.
- Experience creating and maintaining comprehensive design systems.
- Excellent communication and collaboration skills to work effectively with cross-functional teams.
- A strong portfolio demonstrating end-to-end design thinking and execution across multiple projects.
This role offers the opportunity to shape user experiences at a strategic level while working in a dynamic environment that values innovation and user-centric design. If you are passionate about creating seamless digital journeys and have the expertise to lead design initiatives, we encourage you to apply.