Posted Mar 03, 2021 11 views
A Customer Support Executive is required to do a wide range of voice activities including taking calls, answering business inquiries, resolve issues and facilitate information.
The primary job roles and responsibilities include:
- A professional approach in answering calls and provide required information, taking input of issues and their redressal thereof.
- Maintaining records of transactions and interactions.
- Appropriate and timely follow-ups wherever required.
- Escalate unresolved queries to respective departments for accurate redressal
Required Skills
- Fluent English Communication
- Proficiency in American Accent is MUST
- Good Listening & Problem Solving Skills
- Remarkable interpersonal Skills
- Ability to take/handle Stress & Pressure
- Ability to develop good relationships with current and potential clients.
- Experience in project management and/or sales.
Skills
Job Details
UMP Solutions
'UMP Solutions' team has a proven track record of enhancing physicians’ revenues. We ensure increased net collections, reductions in accounts receivable, significant improvements in productivity and all this at considerably low costs. Our experience and knowledge is our main source of an increase in our client-age every year. 'Universal Medical Professionals' Specializes in strengthening the financial roots of Doctors by applying unique cost effective factors. Our medical billing expertise are not limited to a single Chiropractor or a certain Practice. We have embedded our roots into practices where doctors are not only dealing with patients covered by a private insurance company but also government insurances. Medicare, Medicaid, Blue cross, United Healthcare can be taken as an example
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