Umrah Sales Executive

TravelsHook Pvt. Ltd., a UK-based travel company specializing in Umrah packages, flight bookings, hotel reservations, and related travel services, is seeking a motivated Umrah Sales Executive to join their team in Lahore. This full-time, on-site position is based at Eden Tower, Gulberg III. The role involves engaging with customers to provide tailored Umrah travel solutions, managing inquiries, preparing quotations, and converting leads into confirmed bookings. The ideal candidate will have a solid understanding of Umrah travel services, strong sales abilities, and excellent customer service skills.

Key Responsibilities
- Handle customer inquiries via phone calls and WhatsApp, providing timely and accurate information.
- Promote and sell Umrah packages, including flights, hotels in Makkah and Madinah, and transportation services.
- Prepare detailed quotations and explain package features, travel options, and booking procedures clearly to customers.
- Follow up with potential clients to convert leads into confirmed bookings, ensuring a smooth sales process.
- Achieve monthly sales targets and actively contribute to the company’s revenue growth.
- Maintain accurate customer records and follow-up details using CRM systems.
- Deliver professional and courteous customer service throughout the entire booking experience.

Required Qualifications
- 1 to 2 years of experience in Umrah sales, travel sales, or travel consultancy roles.
- Good knowledge of Umrah packages, international flight bookings, and hotel reservations.
- Strong communication, negotiation, and customer-handling skills.
- Proven ability to follow up on leads and consistently meet or exceed sales targets.
- Familiarity with CRM software or travel booking systems is advantageous.

Preferred Qualifications and Benefits
- Competitive monthly salary ranging from PKR 40,000 to 70,000, commensurate with experience and suitability.
- Attractive commission structure and performance-based incentives to reward sales achievements.
- Opportunities for professional growth and career advancement within the travel industry.
- Work in a dynamic and supportive environment at a reputable travel company.

This position offers an excellent opportunity for candidates passionate about travel and sales to develop their careers while contributing to the success of a growing organization. The role requires full-time, in-person attendance at the Eden Tower office in Gulberg III, Lahore.

Interested candidates who meet the above criteria are encouraged to apply and join a dedicated team focused on delivering exceptional Umrah travel experiences.