Umrah Travel Agent UK-Based CSR

We are looking for experienced Travel and Umrah Sales Agents to join our team, focusing on serving customers based in the UK. The ideal candidate will have a strong sales background in travel, particularly with Umrah packages, and be confident in managing inquiries to secure confirmed bookings. This role demands a target-driven and self-motivated individual with excellent communication skills to provide exceptional customer service throughout the sales process.

Key Responsibilities
- Handle inbound and outbound sales calls with UK-based customers.
- Promote and sell Umrah packages along with other travel-related services.
- Follow up promptly on leads to convert inquiries into confirmed bookings.
- Assist customers by providing detailed information about package options, flights, hotels, and travel requirements.
- Maintain accurate customer records and update CRM systems regularly.
- Consistently meet or exceed monthly sales targets and key performance indicators (KPIs).
- Deliver excellent customer service at every stage of the sales journey.

Required Qualifications
- 1 to 2 years of experience in Travel, Umrah, or Customer Sales roles.
- Proven experience working with UK-based clients is preferred.
- Excellent command of English, both written and verbal.
- Strong sales skills with the ability to close deals effectively.
- Confidence in handling calls and engaging professionally with customers.
- Highly target-driven and self-motivated to achieve and surpass sales goals.

Preferred Qualifications and Benefits
- Experience specifically in selling Umrah and travel packages to the UK market is an advantage.
- This position requires in-person work, offering opportunities for direct customer interaction and team collaboration.
- Competitive monthly salary ranging from Rs100,000 to Rs120,000.

This role offers the opportunity to work in a dynamic environment dedicated to delivering outstanding travel experiences to UK customers. If you have a passion for sales and travel, along with the ability to build strong customer relationships, we encourage you to apply.