Unit Manager – Training & Development - Banking Sector

Fulcrum Pvt Ltd is seeking an experienced Unit Manager for Training & Development to join a leading client in the banking sector based in Karachi, Pakistan. The ideal candidate will have 5 to 7 years of relevant experience and a strong background in designing, implementing, and evaluating employee training programs. This role focuses on identifying training needs, coordinating learning initiatives, developing training materials, and enhancing employee skills to improve overall organizational performance. The position offers a competitive monthly salary range of PKR 150,000 to 200,000 and is a full-time opportunity.

Key Responsibilities

- Conduct Training Needs Analysis (TNA) across departments by collaborating with department heads and reviewing performance data.
- Develop and implement annual training calendars and learning plans aligned with the organization’s strategic goals.
- Coordinate and facilitate a variety of training programs, including onboarding, technical skills, soft skills, leadership development, and customer service.
- Organize training sessions, workshops, seminars, and e-learning initiatives tailored for banking staff.
- Create and update training materials such as presentations, manuals, and other learning resources.
- Liaise with internal trainers, external consultants, and training institutes to ensure effective delivery of training programs.
- Maintain accurate training records, attendance logs, budgets, and documentation related to employee development.
- Evaluate the effectiveness of training through feedback collection, assessments, and post-training performance reviews.
- Monitor employee progress and recommend further development initiatives to boost productivity and service quality.
- Ensure all training activities comply with banking policies, internal procedures, and regulatory requirements.
- Support employee induction programs, talent development, succession planning, and other learning initiatives.
- Prepare and present periodic training reports and key learning metrics to senior management.

Required Qualifications

- Bachelor’s degree in Human Resources, Business Administration, Management, or a related field.
- 5 to 7 years of hands-on experience in Training & Development, Learning & Development, or Organizational Development.
- Proven expertise in conducting Training Needs Analysis, coordinating training programs, and evaluating training effectiveness.
- Strong knowledge of banking products, services, processes, and compliance-related training requirements.
- Excellent communication, presentation, facilitation, and interpersonal skills.
- Proficiency in Microsoft Office applications, especially PowerPoint and Excel.
- Ability to manage multiple training initiatives simultaneously while coordinating with various stakeholders and meeting deadlines.

Preferred Qualifications and Benefits

- Prior experience in the banking sector is highly preferred.
- A master’s degree or relevant professional certifications in HR or training will be considered an advantage.
- Opportunity to work with a reputed banking institution and contribute to employee growth and organizational success.
- Competitive salary package with full-time employment status in Karachi.

This role is ideal for a proactive professional passionate about employee development and eager to make a measurable impact within the banking industry through effective training and development strategies.