Urdu And Punjabi Call Center

We are seeking motivated Call Center Agents based in Lahore who possess strong communication skills in both Urdu and Punjabi. This opportunity is open to both fresh graduates and experienced candidates looking to develop their careers in a dynamic call center environment. The role requires individuals who are confident, target-driven, and eager to contribute to a customer-focused team. Candidates will engage with customers directly, providing support and information while maintaining a professional and courteous demeanor.

Key Responsibilities:
- Handle inbound and outbound customer calls efficiently and professionally.
- Communicate clearly in Urdu and Punjabi to address customer inquiries and resolve issues.
- Meet or exceed daily and monthly performance targets.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members and supervisors to improve service quality.
- Demonstrate a positive attitude and adaptability in a fast-paced environment.

Required Qualifications:
- Fluency in both Urdu and Punjabi languages is essential.
- Strong verbal communication skills with the ability to engage customers confidently.
- Target-oriented mindset with the ability to work under pressure.
- Fresh candidates are encouraged to apply, though prior call center experience is advantageous.

Preferred Qualifications and Benefits:
- Previous experience in a call center or customer service role will be considered a plus.
- Competitive salary structure complemented by performance-based commissions.
- Monthly pay ranges from approximately Rs. 20,508 to Rs. 77,821, reflecting experience and performance.
- Work location is on-site in Lahore, providing a collaborative and supportive work environment.

This position offers a valuable opportunity for individuals looking to build a career in customer service while earning a competitive income with incentives based on performance. Candidates who meet the language and communication requirements and are motivated to succeed in a target-driven role are encouraged to apply.