US Patient Enrollment Coordinator (Evening Shift)

Minerva Research Solutions is a clinical trial management service provider committed to advancing healthcare and research by delivering high-quality clinical services. Serving the biotech, medical, and pharmaceutical sectors throughout all phases of the clinical trial lifecycle, the company specializes in Data Operations, Recruitment Services, and Regulatory support. With a strong emphasis on accelerating the development of novel therapies, Minerva employs streamlined processes, strict timelines, and real-time solutions to ensure the success of clinical trials. The organization strictly adheres to FDA and GCP regulations and offers tailored clinical trial support and consultation to meet the unique needs of each product and study.

Key Responsibilities:
- Conduct phone interviews and screenings for prospective clinical study participants across the United States.
- Maintain an organized and up-to-date database of clinical study participants within the Clinical Trial Management System (CTMS).
- Develop and implement outreach strategies to enhance participant recruitment efforts.
- Communicate directly with study participants through phone calls, SMS, and other communication channels.
- Collaborate closely with medical staff, including Clinical Research Coordinators (CRCs), to ensure sufficient subject recruitment for each study.
- Update and maintain study documentation and volunteer records, including consent forms.
- Support sales, marketing, and outreach initiatives as required.
- Provide clear and accurate study-related information to participants.
- Foster a safe, positive, and fast-paced work environment.
- Perform additional duties and participate in special projects as assigned.

Required Qualifications:
- Bachelor’s Degree in BDS or Pharm-D.
- Strong understanding of clinical trials and their processes.
- Proficient computer skills, including a good command of MS Office applications.
- Excellent written and spoken English communication skills (mandatory).
- Experience in therapeutic communication with a US accent is preferred.
- Between 6 months to 1 year of relevant experience in clinical trial support or related fields.

Preferred Qualifications and Benefits:
Minerva Research Solutions offers a competitive salary with performance-based incentives and a quarterly bonus structure. Employees receive comprehensive medical insurance covering themselves, spouses, and children, along with Employees' Old-Age Benefits Institution (EOBI) coverage. The company supports work-life balance through a 40-hour workweek and provides exposure to the US market and international clients. Ongoing training and career development opportunities are encouraged to foster professional growth.

Additional benefits include generous annual leave, paid time off, and access to an Employee Assistance Program (EAP) focused on mental health and well-being. The modern office environment features an in-house fitness gym equipped with cardio machines and a recreation zone offering table tennis, foosball, and snooker for relaxation and team engagement. Company-sponsored events, celebrations, and team-building activities promote an inclusive, collaborative, and diverse workplace culture. Employees benefit from clear career progression paths, access to advanced technology, family-friendly policies such as parental leave, transportation assistance for eligible staff, recognition and rewards programs, and participation in corporate social responsibility (CSR) initiatives.

This full-time, on-site role operates on a night shift schedule from Monday to Friday, 7 PM to 3 AM. Transportation is provided for female employees, with allowances available for male employees, along with an additional night shift allowance. Minerva Research Solutions is an equal opportunity employer dedicated to fostering diversity and inclusion within the workplace.