US Patient Enrollment Coordinator (Evening Shift)

Minerva Research Solutions is a clinical trial management service provider dedicated to advancing healthcare and research through high-quality clinical services. Supporting biotech, medical, and pharmaceutical industries, we assist throughout all phases of the clinical trial lifecycle. Our expertise spans Data Operations, Recruitment Services, and Regulatory support, aiming to accelerate the development of novel therapies with streamlined processes, strict timelines, and real-time solutions. We ensure compliance with FDA and GCP regulations to deliver accurate data and successful clinical trial outcomes.

We are currently seeking a Patient Enrollment Specialist to join our team. This role involves screening new leads, conducting follow-ups, and documenting participants for active clinical trials. The specialist will play a crucial role in building and maintaining a comprehensive database within the Clinical Trial Management System (CTMS) of qualified and willing study volunteers, contributing directly to the success of clinical trials.

Key Responsibilities:
- Conduct phone interviews and screenings for prospective clinical study participants in the US.
- Maintain an organized and up-to-date database of clinical study participants.
- Develop and implement outreach strategies to improve participant recruitment.
- Communicate directly with study participants via phone calls, SMS, and other channels.
- Collaborate closely with Clinical Research Coordinators (CRCs) and medical staff to ensure adequate subject recruitment for each study.
- Enhance and maintain study documentation and volunteer records, including consent forms.
- Support sales, marketing, and outreach efforts as required.
- Provide accurate and clear study-related information to participants.
- Foster a safe, positive, and fast-paced work environment.
- Perform other related duties and participate in special projects as assigned.

Required Qualifications:
- Bachelor’s Degree in BDS or Pharm-D.
- Solid understanding of clinical trials and their processes.
- Proficient computer skills, including MS Office applications.
- Excellent command of written and spoken English (MANDATORY).
- Experience in therapeutic communication with a US accent is preferred.
- Between 6 months to 1 year of relevant work experience.

Preferred Qualifications and Benefits:
- Competitive salary with performance-based incentives and quarterly bonuses.
- Comprehensive medical insurance covering employees, spouses, and children.
- Employees' Old-Age Benefits Institution (EOBI) coverage.
- Standard 40-hour workweek promoting work-life balance.
- Exposure to the US market and international clients.
- Access to professional learning, training, and career development opportunities.
- Generous annual leave and paid time off.
- Employee Assistance Program (EAP) supporting mental health and well-being.
- Modern office facilities including an in-house fitness gym equipped with cardio machines.
- Recreation zone featuring table tennis, foosball, and snooker for relaxation and team engagement.
- Company-sponsored events, celebrations, and team-building activities.
- Inclusive, collaborative, and diverse workplace culture.
- Clear pathways for career advancement and internal growth.
- Access to cutting-edge technology and modern workplace tools.
- Family-friendly policies including parental leave.
- Transportation assistance for eligible employees.
- Employee recognition and rewards programs.
- Active corporate social responsibility (CSR) and community engagement initiatives.

Additional Information:
- Equal opportunity employer.
- Full-time, on-site position.
- Night shift schedule: Monday to Friday, 7 PM to 3 AM.
- Transport facility provided for female staff; night shift allowance and transport allowance for male employees.

This role offers a unique opportunity to contribute to impactful clinical research while working in a supportive and dynamic environment.