US Patient Enrollment Coordinator (Evening Shift)

Minerva Research Solutions is a leading clinical trial management service provider dedicated to advancing healthcare and research through high-quality clinical services. Supporting biotech, medical, and pharmaceutical industries across all phases of the clinical trial lifecycle, we specialize in Data Operations, Recruitment Services, and Regulatory support. Our mission is to accelerate the development of novel therapies by implementing streamlined processes, adhering to stringent timelines, and offering real-time solutions tailored to meet specific product and study requirements. We ensure compliance with FDA and GCP regulations throughout every phase of the clinical trial process.

Key Responsibilities
- Conduct phone interviews and screenings for prospective clinical study participants based in the US.
- Maintain an organized and up-to-date database of clinical study participants within the Clinical Trial Management System (CTMS).
- Develop and implement outreach strategies to improve participant recruitment.
- Communicate directly with study participants via phone calls, SMS, and other channels.
- Collaborate closely with Clinical Research Coordinators (CRCs) and medical staff to ensure adequate subject recruitment for each study.
- Manage and update study documentation and volunteer records, including consent forms.
- Support sales, marketing, and outreach initiatives as needed.
- Provide accurate and clear study-related information to participants.
- Foster a safe, positive, and fast-paced work environment.
- Perform additional duties and participate in special projects as assigned.

Required Qualifications
- Bachelor’s degree in BDS or Pharm-D.
- Solid understanding of clinical trials and their processes.
- Proficient computer skills, including MS Office applications.
- Excellent command of written and spoken English (mandatory).
- Experience in therapeutic communication with a US accent is preferred.
- Between 6 months to 1 year of relevant work experience in clinical trial support or related fields.

Preferred Qualifications and Benefits
Candidates with strong conceptual thinking, problem-solving abilities, and decision-making skills will thrive in this role. A commitment to teamwork, professionalism, effective planning, and proactive knowledge sharing is essential. Strong communication skills and a customer-focused approach are highly valued, along with an active learning attitude and continuous improvement mindset.

We offer a competitive salary complemented by performance-based incentives and a quarterly bonus structure. Our comprehensive benefits package includes medical health insurance covering employees and their families, Employees' Old-Age Benefits Institution (EOBI) coverage, and a 40-hour workweek promoting work-life balance. Employees gain exposure to the US market and international clients, along with professional training and career development opportunities.

Additional perks include generous annual leave, paid time off, and an Employee Assistance Program (EAP) supporting mental health and well-being. Our modern office features an in-house fitness gym with cardio equipment and a recreation zone with table tennis, foosball, and snooker for relaxation and team engagement. We host company-sponsored events, celebrations, and team-building activities within an inclusive, collaborative, and diverse workplace culture.

Employees benefit from clear career advancement paths, access to cutting-edge technology, family-friendly policies including parental leave, transportation assistance for eligible staff, employee recognition programs, and involvement in corporate social responsibility (CSR) and community engagement initiatives.

This is a full-time, on-site position with night shift hours from Monday to Friday, 7 PM to 3 AM. Transportation is provided for female employees, and male employees receive an allowance. Additional night shift allowances are also offered. Minerva Research Solutions is an equal opportunity employer committed to fostering diversity and inclusion in the workplace.