Assistant Manager

Virsa Palace Marquee seeks a dedicated and professional Assistant Manager to oversee our marquee operations. This role requires strong leadership and team management skills to supervise a team of 55 people, ensuring smooth execution of events from start to finish. The ideal candidate demonstrates the ability to effectively manage daily operations, coordinate with clients and vendors, and maintain high service standards. The Assistant Manager plays a pivotal role in workforce scheduling, inventory management, and resolving operational challenges, all while supporting the overall business growth in a fast-paced environment. The successful candidate is well-organized, capable of managing multiple priorities under pressure, and committed to delivering exceptional customer service during marquee events. Previous experience in event management, hospitality, or similar fields is preferred to ensure familiarity with the unique demands of managing large-scale event operations. A strong focus on process improvement and performance management systems is essential to enhance operational efficiency and maintain quality standards throughout the event lifecycle.
Responsibilities

Supervise and coordinate the activities of event staff to ensure efficient and professional service delivery.
Manage daily marquee operations, including setup, execution, and teardown to guarantee seamless event flow.
Collaborate with clients and vendors to understand event requirements and ensure their successful implementation.
Develop and maintain staffing schedules, ensuring optimal workforce allocation to meet event demands.
Monitor inventory and logistics to ensure availability of necessary materials and timely replenishment.
Implement process improvements to enhance operational efficiency and service quality.
Resolve operational issues promptly to minimize disruptions and maintain customer satisfaction.
Maintain and enforce service standards that meet or exceed company and client expectations.
Support the continuous growth of the marquee business by identifying opportunities and assisting in strategy execution.
Utilize performance management systems to monitor staff performance, provide feedback, and recommend training or development where needed.