Virtual Assistant (Cold Caller)

NSOL BPO is seeking a motivated and organized Virtual Assistant to join their team onsite in Bahria Town Phase 7, Rawalpindi. This full-time role offers fresh graduates and entry-level professionals a valuable opportunity to start a career in international business support. The position involves supporting global clients with administrative tasks, cold calling, lead generation, appointment setting, email management, scheduling, CRM updates, and daily operations. Working hours are from 8:00 AM to 5:00 PM (Pakistan Standard Time), with a monthly salary ranging from PKR 60,000 to 80,000. This role is ideal for individuals who are confident, tech-savvy, and eager to develop skills in client communication and business development within a professional onsite environment.

Key Responsibilities
- Conduct outbound cold calls to potential international clients to introduce services and identify business opportunities.
- Generate and qualify leads through cold calling, LinkedIn, email outreach, and online research.
- Communicate professionally with prospects, decision-makers, and international clients.
- Schedule appointments and Zoom meetings with qualified prospects.
- Follow up with potential clients via phone, email, and other communication channels.
- Handle objections professionally while maintaining positive communication with prospects.
- Maintain accurate records of calls, leads, follow-ups, and appointments in CRM systems.
- Provide daily administrative and operational support to international clients.
- Manage professional email correspondence, inbox organization, and follow-ups.
- Schedule meetings, manage calendars, and coordinate appointments across different time zones.
- Conduct online research and prepare organized prospect lists and reports.
- Perform data entry, database updates, and document management.
- Maintain and update CRM systems, spreadsheets, and client records.
- Assist with email marketing campaigns and basic business development activities.
- Prepare presentations, reports, and business documents.
- Coordinate with internal teams and management to ensure smooth workflow.
- Track daily activities, maintain performance reports, and work toward assigned calling and lead-generation targets.
- Learn and adapt to new software, automation tools, and AI-powered productivity platforms.
- Complete assigned tasks accurately and within deadlines.

Required Qualifications
- Fresh graduates are encouraged to apply.
- Bachelor’s degree or equivalent qualification.
- Strong spoken and written English communication skills.
- Confidence in making outbound cold calls and communicating with international prospects.
- Ability to engage potential clients, ask relevant questions, and handle objections professionally.
- Strong interpersonal, organizational, and time-management skills.
- Basic computer proficiency and online research skills.
- Familiarity with Microsoft Office, Google Workspace, Gmail, and Google Sheets.
- Ability to write professional emails and communicate effectively with international clients.
- Willingness to learn sales communication, cold calling techniques, and appointment setting.
- Ability to quickly learn new software, tools, and business processes.
- Responsible, proactive, organized, and target-oriented.
- Comfortable working in a fast-paced onsite environment.

Preferred Qualifications and Benefits
- Previous experience in cold calling, telesales, appointment setting, or lead generation is a plus but not mandatory.
- Familiarity with international calling campaigns, especially targeting the US market.
- Experience with CRM platforms such as GoHighLevel, HubSpot, or Salesforce.
- Skills in LinkedIn prospecting and email outreach.
- Knowledge of project management tools like ClickUp, Trello, or Asana.
- Proficiency in Microsoft Excel and Google Sheets.
- Exposure to email marketing and basic social media management.
- Familiarity with AI productivity tools such as ChatGPT.
- Previous virtual assistance, administrative support, or customer service experience is advantageous.
- Training and guidance will be provided to all new hires.

What We Offer
- Competitive monthly salary of PKR 60,000 – 80,000.
- Hands-on training in virtual assistance, cold calling, and lead generation.
- Exposure to international clients and diverse business markets.
- Practical experience in appointment setting, CRM management, and client communication.
- Opportunity to learn professional business tools and AI-powered platforms.
- Continuous learning and professional development opportunities.
- Career growth potential within a professional and collaborative work environment.
- Long-term career opportunity with NSOL BPO.

This position is based onsite at NSOL BPO’s office in Bahria Town Phase 7, Rawalpindi, with working hours from 8:00 AM to 5:00 PM (PKT). It offers a full-time employment opportunity for candidates eager to build a career in international business support and client relations.