VIRTUAL ASSISTANT-MEDICAL PRACTICE

We are seeking a highly organized and experienced Virtual Assistant to provide administrative and virtual front desk support for medical practices. The ideal candidate will have prior experience working within a healthcare setting, such as a medical office or clinic, and be comfortable managing patient communications and daily front desk operations. This role requires professionalism, strong communication skills, and the ability to maintain patient confidentiality while supporting the smooth functioning of the medical practice.

Key Responsibilities
- Handle incoming calls and respond to patient inquiries in a professional manner.
- Schedule, confirm, and manage patient appointments efficiently.
- Assist with patient registration and enter demographic data accurately.
- Verify patient insurance eligibility and benefits.
- Manage appointment reminders, follow-ups, and ongoing patient communications.
- Maintain accurate patient records and update information within practice management systems.
- Coordinate with medical office staff regarding appointments, referrals, and patient requests.
- Manage emails, maintain schedules, and perform daily administrative tasks.
- Support front desk operations, including handling patient inquiries and documentation.
- Ensure patient confidentiality and compliance with HIPAA privacy regulations.
- Contribute to the smooth day-to-day operations of the medical practice.

Required Qualifications
- 2 to 3 years of relevant experience as a Virtual Assistant, Medical Receptionist, or Medical Front Desk Executive.
- Previous experience working with a medical practice, clinic, or healthcare provider is essential.
- Familiarity with patient scheduling, insurance verification, and medical office workflows.
- Strong verbal and written English communication skills.
- Basic knowledge of Electronic Health Records (EHR) or Practice Management (PM) systems.
- Excellent organizational skills, attention to detail, and a professional demeanor.
- Ability to handle sensitive patient information with confidentiality.

Preferred Qualifications and Benefits
- Experience with specific practice management software is a plus.
- Opportunity to work in a well-established medical practice located in Bahria Town Phase 7.
- Competitive monthly salary ranging from Rs26,000 to Rs110,000.
- This is an in-person position, providing direct support to the medical office team.

If you meet the above qualifications and are interested in contributing your skills to a dynamic healthcare environment, we encourage you to apply.